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A

AbstractTicketingTask - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a Task for Ticketing
AbstractTicketingTask() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask
 
addError(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
Add an error message
addError(String, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
Add an error message
addInfo(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AutomaticAssignmentTaskComponent
Add an info message
assign(int, String, String, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.ITaskAutomaticAssignmentDAO
insert automaticAssignement
assign(int, String, String, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
insert automaticAssignement
assign(int, String, String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.AutomaticAssignmentService
insert automaticAssignement
assign(int, String, String) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.IAutomaticAssignmentService
insert automaticAssignement
AssignTicketToUnitTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task
This class is a component for the task TaskAssignTicketToUnit
AssignTicketToUnitTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUnitTaskComponent
 
AssignTicketToUserTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task
This class is a component for the task TaskAssignTicketToUser
AssignTicketToUserTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUserTaskComponent
 
AssignUpTicketTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task
This class is a component for the task fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TaskAssignUpTicket
AssignUpTicketTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignUpTicketTaskComponent
 
ATTRIBUTE_HIDE_NEXT_STEP_BUTTON - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
 
AutomaticAssignmentService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment
AutomaticAssignmentService
AutomaticAssignmentService() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.AutomaticAssignmentService
constructor
AutomaticAssignmentTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task
This class is a component for the task TaskEditTicket
AutomaticAssignmentTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AutomaticAssignmentTaskComponent
 

B

BEAN_NAME - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.AutomaticAssignmentService
 
BEAN_NAME - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService
 
BEAN_SERVICE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService
The name of the bean of this service
BEAN_SERVICE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.TaskInformationService
The name of the bean of this service
BEAN_SERVICE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketFieldService
 
BEAN_TRANSACTION_MANAGER - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.WorkflowTicketingPlugin
Transaction manage bean name for services of this plugin
buildListEntriesToEdit(HttpServletRequest, List<EditableTicketField>) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService
Get the list of entries to edit
buildListEntriesToEdit(HttpServletRequest, List<EditableTicketField>) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService
Get the list of entries to edit

C

create(ResourceHistory, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryService
Creation of a resource history
create(ResourceHistory, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService
Creation of a resource history
create(TaskInformation, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.ITaskInformationService
Creation of a task information
create(TaskInformation, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.TaskInformationService
Creation of a task information
create(EditableTicketField) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketFieldService
Create a new editable ticket field
create(EditableTicket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService
Create an editable ticket
create(EditableTicketField) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketFieldService
Create a new editable ticket field
create(EditableTicket) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService
Create an editable ticket

D

delete(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
delete full configuration
delete(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfigDAO
delete(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfigDAO
delete(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketFieldDAO
Remove by id editable ticket field
delete(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketFieldDAO
Remove by id editable ticket field
deleteByHistory(int, int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.ITaskInformationDAO
Remove information by history
deleteByHistory(int, int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformationDAO
Remove information by history
deleteByHistory(int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryDAO
Remove resourceHistory by history
deleteByHistory(int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryDAO
Remove resourceHistory by history
deleteByIdHistory(int, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO
Remove EditableTicket by id history
deleteByIdHistory(int, int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketDAO
Remove EditableTicket by id history
deleteByIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO
Remove EditableTicket by id task
deleteByIdTask(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketDAO
Remove EditableTicket by id task
deleteByResource(int, String, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryDAO
Remove resourceHistory by resource
deleteByResource(int, String, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryDAO
Remove resourceHistory by resource
deleteByTask(int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.ITaskInformationDAO
Remove information by task
deleteByTask(int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformationDAO
Remove information by task
doRemoveConfig() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask
doRemoveConfig() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAutomaticAssignment
doRemoveConfig() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskEditTicket
doRemoveConfig() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply
doRemoveTaskInformation(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask
doRemoveTaskInformation(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAutomaticAssignment
doRemoveTaskInformation(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskEditTicket
doSaveConfig(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AutomaticAssignmentTaskComponent
doSaveConfig(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.EditTicketTaskComponent
doSaveConfig(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ReplyTaskComponent
doValidateTask(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AutomaticAssignmentTaskComponent
doValidateTask(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.EditTicketTaskComponent
doValidateTask(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketNomenclatureTaskComponent
 
doValidateTask(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
 

E

EditableTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket
This class represents an editable ticket
EditableTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
 
EditableTicketDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket
Implementation of IEditableTicketDAO
EditableTicketDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO
 
EditableTicketField - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket
This class represents an editable ticket field
EditableTicketField() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketField
 
EditableTicketFieldDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket
Implementation of IEditableTicketFieldDAO
EditableTicketFieldDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketFieldDAO
 
EditableTicketFieldService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket
Implementation of IEditableTicketFieldService
EditableTicketFieldService() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketFieldService
 
EditableTicketService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket
This class provides methods to manage EditableTicket
EditableTicketService() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService
 
EditTicketRequestAuthenticationService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.authentication
EditTicketRequestAuthenticationService
EditTicketTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task
This class is a component for the task TaskEditTicket
EditTicketTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.EditTicketTaskComponent
 
EditTicketXPage - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web
This class represents a controller to edit a ticket
EditTicketXPage() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.EditTicketXPage
 

F

fillCommons(Map<String, Object>) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
Fill the model with commons objects used in templates
find(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketFieldService
Find editable ticket fields from a given id history
find(int, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService
Find an editable ticket
find(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketFieldService
Find editable ticket fields from a given id history
find(int, int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService
Find an editable ticket
findByIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService
Find editable tickets by a given id task
findByIdTask(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService
Find editable tickets by a given id task
findByIdTicket(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService
Get the non edited editable ticket from a given id ticket
findByIdTicket(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService
Get the non edited editable ticket from a given id ticket
findByPrimaryKey(int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryService
Load the ResourceHistory Object
findByPrimaryKey(int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService
Load the ResourceHistory Object
findByPrimaryKey(int, int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.ITaskInformationService
Load the TaskInformation Object
findByPrimaryKey(int, int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.TaskInformationService
Load the TaskInformation Object
findLastTicketReference(String) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.reference.ITicketReferenceDAO
Find the last ticket reference which begins with the specified prefix
findLastTicketReference(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.reference.TicketReferencePrefixAndNumberDAO
 
findTicketByIdHistory(int) - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.utils.WorkflowTicketingUtils
Get the ticket from a given id history
fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment
 
fr.paris.lutece.plugins.workflow.modules.ticketing.business.config - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.config
 
fr.paris.lutece.plugins.workflow.modules.ticketing.business.information - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.information
 
fr.paris.lutece.plugins.workflow.modules.ticketing.business.reference - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.reference
 
fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory
 
fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket
 
fr.paris.lutece.plugins.workflow.modules.ticketing.service - package fr.paris.lutece.plugins.workflow.modules.ticketing.service
 
fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment - package fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment
 
fr.paris.lutece.plugins.workflow.modules.ticketing.service.authentication - package fr.paris.lutece.plugins.workflow.modules.ticketing.service.authentication
 
fr.paris.lutece.plugins.workflow.modules.ticketing.service.information - package fr.paris.lutece.plugins.workflow.modules.ticketing.service.information
 
fr.paris.lutece.plugins.workflow.modules.ticketing.service.reference - package fr.paris.lutece.plugins.workflow.modules.ticketing.service.reference
 
fr.paris.lutece.plugins.workflow.modules.ticketing.service.task - package fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
 
fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket - package fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket
 
fr.paris.lutece.plugins.workflow.modules.ticketing.utils - package fr.paris.lutece.plugins.workflow.modules.ticketing.utils
 
fr.paris.lutece.plugins.workflow.modules.ticketing.web - package fr.paris.lutece.plugins.workflow.modules.ticketing.web
 
fr.paris.lutece.plugins.workflow.modules.ticketing.web.task - package fr.paris.lutece.plugins.workflow.modules.ticketing.web.task
 

G

generateReference(Ticket) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.reference.ITicketReferenceService
Generates a reference for the specified ticket
generateReference(Ticket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.reference.TicketReferencePrefixAndNumberService
 
getAdminUser() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.UserAutomaticAssignmentConfig
 
getAllAutoAssignementConf(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.ITaskAutomaticAssignmentDAO
 
getAllAutoAssignementConf(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
getAllAutoAssignementConf(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.AutomaticAssignmentService
getAllAutoAssignementConf(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.IAutomaticAssignmentService
 
getAssignedSuffix() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.UserAutomaticAssignmentConfig
 
getAssignedUser(int, String, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.ITaskAutomaticAssignmentDAO
return adminUser assigned to the suffix
getAssignedUser(int, String, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
return adminUser assigned to the suffix
getAssignedUser(int, String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.AutomaticAssignmentService
return adminUser assigned to the suffix
getAssignedUser(int, String) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.IAutomaticAssignmentService
return adminUser assigned to the suffix
getAssigner(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReplyAssignUpTicket
Get the user assigning up the ticket corresponding to the resource of the resourceHistory id
getAutomaticAssignmentConf() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentConfig
 
getAvailableAutoAssignementList(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.ITaskAutomaticAssignmentDAO
return AutomaticAssignment which are not linked to user
getAvailableAutoAssignementList(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
return AutomaticAssignment which are not linked to user
getAvailableAutoAssignementList(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.AutomaticAssignmentService
return AutomaticAssignment which are not linked to user
getAvailableAutoAssignementList(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.IAutomaticAssignmentService
return AutomaticAssignment which are not linked to user
getChannelHistoryMap(int, String, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService
returns the list of id_history/channel associated to a ticket resource.
getDisplayConfigForm(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AutomaticAssignmentTaskComponent
getDisplayConfigForm(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.EditTicketTaskComponent
getDisplayConfigForm(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ReplyTaskComponent
getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUnitTaskComponent
getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUserTaskComponent
getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignUpTicketTaskComponent
getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AutomaticAssignmentTaskComponent
getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.EditTicketTaskComponent
getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketCategoryTaskComponent
getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketNomenclatureTaskComponent
 
getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.QualifyTicketTaskComponent
getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ReplyTaskComponent
getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.SelectChannelTaskComponent
getDisplayTaskInformation(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AutomaticAssignmentTaskComponent
getDisplayTaskInformation(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
 
getIdChannel() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory
 
getIdEntry() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketField
Get the id entry
getIdHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory
 
getIdHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
Get the id of the editable ticket
getIdHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketField
Get the id history
getIdResourceHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation
 
getIdTask() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation
 
getIdTask() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
Get the id task
getIdTicket() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
Get the id task
getIdUserEditionAction() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfig
Get the id of the user edition action
getListEditableTicketFields() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
Get the list of editable ticket field
getLocalizedMessage(Locale) - Method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.MessageDirection
Gives the localized message
getMessage() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
Get the message
getMessageDirection() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfig
Gives the message direction
getMessageDirection() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfig
Gives the message direction
getModel(Ticket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
Get a model Object filled with default values
getPage(HttpServletRequest, int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.EditTicketXPage
getPlugin() - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.WorkflowTicketingPlugin
Get the ticketing POC GRU module
getPluginLocale(Locale) - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.WorkflowTicketingPlugin
Get the locale used by this plugin
getReferenceList(Locale) - Static method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.MessageDirection
Builds a RefenrenceList object containing all the MessageDirection objects
getRequestAuthenticator() - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.authentication.EditTicketRequestAuthenticationService
Get the instance of AbstractAuthenticator defined in the context.xml
getTaskConfigService() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply
Gives the task config service
getTaskInformationXml(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AutomaticAssignmentTaskComponent
getTaskInformationXml(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
 
getTicket(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask
Gives the ticket from resourceHistory
getTicket(int, String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
Gives the ticket from resource
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToMe
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUnit
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUser
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUnitLinkedToCategory
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUpTicket
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAutomaticAssignment
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskEditTicket
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskGenerateTicketReference
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskIndexTicket
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskMarkAsUnread
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketNomenclature
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskQualifyTicket
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskRegisterChannel
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReplyAssignUpTicket
 
getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSelectChannel
 
getUnitsList(AdminUser) - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUnitTaskComponent
Load the data of all the unit objects allowed for assignment and returns them in form of a collection
getUserAssignemnt(int, AdminUser, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.ITaskAutomaticAssignmentDAO
returns user assignment conf
getUserAssignemnt(int, AdminUser, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
returns user assignment conf
getUserAssignments(int, AdminUser) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.AutomaticAssignmentService
returns user assignment conf
getUserAssignments(int, AdminUser) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.IAutomaticAssignmentService
returns user assignment conf
getUsersList(int) - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUserTaskComponent
Load the data of the user objects linked to the unit passed in parameter and returns them in form of a collection
getValue() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation
return the value

I

IAutomaticAssignmentService - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment
Automatic assignment service interface
IEditableTicketDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket
This class is a data access object for EditableTicket
IEditableTicketFieldDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket
This class is a data access object for EditableTicketField
IEditableTicketFieldService - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket
This class provides methods to manage EditableTicketField
IEditableTicketService - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket
This class provides methods to manage EditableTicket
init() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.WorkflowTicketingPlugin
initializeAssignementConf(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.ITaskAutomaticAssignmentDAO
initialize config table with default records
initializeAssignementConf(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
 
insert(TaskAutomaticAssignmentConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
insert full configuration (used for task copy)
insert(TaskEditTicketConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfigDAO
insert(TaskReplyConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfigDAO
insert(TaskInformation, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.ITaskInformationDAO
Insert new record
insert(TaskInformation, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformationDAO
Insert new record
insert(ResourceHistory, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryDAO
Insert new record
insert(ResourceHistory, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryDAO
Insert new record
insert(EditableTicket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO
Insert new editable ticket
insert(EditableTicketField) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketFieldDAO
Insert new editable ticket field
insert(EditableTicket) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketDAO
Insert new editable ticket
insert(EditableTicketField) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketFieldDAO
Insert new editable ticket field
IResourceHistoryDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory
IResourceHistoryDAO
IResourceHistoryService - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory
ITaskInformationService
isEdited() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
Check if the ticket is edited
isStateValid(EditableTicket, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService
Check if the ticket has the same state before executing the action
isStateValid(EditableTicket, Locale) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService
Check if the ticket has the same state before executing the action
ITaskAutomaticAssignmentDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment
interface ITaskAutomaticAssignmentDAO
ITaskInformationDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.information
ITaskInformationDAO
ITaskInformationService - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.service.information
ITaskInformationService
ITicketReferenceDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.reference
Interface to access the ticket reference
ITicketReferenceService - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.service.reference
Interface to manage ticket reference

L

load(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
load full configuration
load(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfigDAO
load(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfigDAO
load(int, int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.ITaskInformationDAO
Load a record by primary key
load(int, int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformationDAO
Load a record by primary key
load(int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryDAO
Load a record by primary key
load(int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryDAO
Load a record by primary key
load(int, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO
Load a EditableTicket by id history
load(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketFieldDAO
Load a EditableTicketField by id of the editable ticket
load(int, int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketDAO
Load a EditableTicket by id history
load(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketFieldDAO
Load a EditableTicketField by id of the editable ticket
loadByIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO
Load a list of EditableTicket by id task
loadByIdTask(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketDAO
Load a list of EditableTicket by id task
loadByIdTicket(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO
Load the non edited EditableTicket by id ticket
loadByIdTicket(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketDAO
Load the non edited EditableTicket by id ticket

M

MARK_EDITABLE_TICKET - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.utils.TaskEditTicketConstants
 
MARK_ENTRIES_HTML_FORM - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.utils.TaskEditTicketConstants
 
MESSAGE_NO_CONFIGURATION - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.utils.TaskEditTicketConstants
 
MessageDirection - Enum in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config
This enum represents the direction of the message
ModifyTicketCategoryTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task
This class is a component for the task TaskModifyTicketCategory
ModifyTicketCategoryTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketCategoryTaskComponent
 
ModifyTicketNomenclatureTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task
This class is a component for the task TaskModifyTicketNomenclature
ModifyTicketNomenclatureTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketNomenclatureTaskComponent
 

P

PARAMETER_ASSIGNEE_UNIT - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUnit
 
PARAMETER_ASSIGNEE_USER - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUser
 
PARAMETER_ID_HISTORY - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.utils.TaskEditTicketConstants
 
PARAMETER_ID_TASK - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.utils.TaskEditTicketConstants
 
PARAMETER_TICKET_CATEGORY_ID - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory
 
PARAMETER_TICKET_CRITICALITY - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskQualifyTicket
 
PARAMETER_TICKET_DOMAIN_ID - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory
 
PARAMETER_TICKET_PRIORITY - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskQualifyTicket
 
PARAMETER_TICKET_TYPE_ID - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory
 
PARAMETER_TICKET_UP_ASSIGNEE_UNIT_ID - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUpTicket
 
PARAMETER_USER_MESSAGE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply
 
PARAMETER_USER_MESSAGE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSelectChannel
 
PLUGIN_NAME - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.WorkflowTicketingPlugin
Name of the Workflow ticketing module
processTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask
Process the Ticketing task
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToMe
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUnit
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUser
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUnitLinkedToCategory
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUpTicket
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAutomaticAssignment
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskEditTicket
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskGenerateTicketReference
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskIndexTicket
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskMarkAsUnread
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketNomenclature
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskQualifyTicket
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskRegisterChannel
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReplyAssignUpTicket
 
processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSelectChannel
 

Q

QualifyTicketTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task
This class is a component for the task TaskQualifyTicket
QualifyTicketTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.QualifyTicketTaskComponent
 

R

REDIRECT_TO_LIST - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask
 
remove(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketFieldService
Remove EditableTicketField from a given id editable ticket
remove(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketFieldService
Remove EditableTicketField from a given id editable ticket
removeByHistory(int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryService
Remove the resource history by history
removeByHistory(int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService
Remove the resource history by history
removeByHistory(int, int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.ITaskInformationService
Remove the task information by history
removeByHistory(int, int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.TaskInformationService
Remove the task information by history
removeByIdHistory(int, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService
Remove an editable ticket
removeByIdHistory(int, int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService
Remove an editable ticket
removeByIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService
Remove an editable ticket by id task
removeByIdTask(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService
Remove an editable ticket by id task
removeByResource(int, String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService
removeByTask(int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.ITaskInformationService
Remove task information by task
removeByTask(int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.TaskInformationService
Remove task information by task
removeConfig(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.AutomaticAssignmentService
 
removeConfig(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.IAutomaticAssignmentService
remove all configuration for a task
removeResourceHistory(int, String, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService
remove all the list of ticketing history resource associated to a ticket resource.
ReplyTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task
This class is a component for the task TaskReply
ReplyTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ReplyTaskComponent
 
ResourceHistory - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory
ResourceHistory
ResourceHistory() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory
 
ResourceHistoryDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory
ResourceHistoryDAO
ResourceHistoryDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryDAO
 
ResourceHistoryService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory
ResourceHistoryService
ResourceHistoryService() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService
 

S

SelectChannelTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task
This class is a component for the task TaskAssignTicketToUser
SelectChannelTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.SelectChannelTaskComponent
 
SEPARATOR - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory
 
setAdminUser(AdminUser) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.UserAutomaticAssignmentConfig
 
setAssignedSuffix(List<String>) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.UserAutomaticAssignmentConfig
 
setAutomaticAssignmentConf(List<UserAutomaticAssignmentConfig>) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentConfig
 
setIdChannel(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory
the channel id
setIdEntry(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketField
Set the id entry
setIdHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory
the resource history id
setIdHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
Set the id editable ticket
setIdHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketField
Set the id history
setIdResourceHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation
the resource history id
setIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation
the task id
setIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
Set the task id
setIdTicket(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
Set the ticket id
setIdUserEditionAction(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfig
Set the id of the user edition action
setIsEdited(boolean) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
Set true if the ticket is edited, false otherwise
setListEditableTicketFields(List<EditableTicketField>) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
Set the list of editable ticket field
setMessage(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
Set the message
setMessageDirection(MessageDirection) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfig
Sets the message direction
setMessageDirection(MessageDirection) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfig
Sets the message direction
setTaskConfigService(ITaskConfigService) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply
Sets the task config service
setValue(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation
set the value
store(TaskAutomaticAssignmentConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
 
store(TaskEditTicketConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfigDAO
store(TaskReplyConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfigDAO
store(EditableTicket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO
Insert new editable ticket
store(EditableTicket) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketDAO
Insert new editable ticket

T

TaskAssignTicketToMe - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to assign to me
TaskAssignTicketToMe() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToMe
 
TaskAssignTicketToUnit - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to assign a unit
TaskAssignTicketToUnit() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUnit
 
TaskAssignTicketToUser - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to assign a user
TaskAssignTicketToUser() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUser
 
TaskAssignUnitLinkedToCategory - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to assign a unit from the category selected
TaskAssignUnitLinkedToCategory() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUnitLinkedToCategory
 
TaskAssignUpTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to assign up the ticket
TaskAssignUpTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUpTicket
 
TaskAutomaticAssignment - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to edit a ticket
TaskAutomaticAssignment() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAutomaticAssignment
 
TaskAutomaticAssignmentConfig - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment
Automatic a
TaskAutomaticAssignmentConfig() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentConfig
 
TaskAutomaticAssignmentDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment
TaskEditTicketConfigDAO
TaskAutomaticAssignmentDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
 
TaskEditTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to edit a ticket
TaskEditTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskEditTicket
 
TaskEditTicketConfig - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config
This class represents a configuration for the task TaskEditTicket
TaskEditTicketConfig() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfig
 
TaskEditTicketConfigDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config
TaskEditTicketConfigDAO
TaskEditTicketConfigDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfigDAO
 
TaskEditTicketConstants - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.utils
This class provides constants for the task to edit a ticket
TaskGenerateTicketReference - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to generate the ticket reference
TaskGenerateTicketReference() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskGenerateTicketReference
 
TaskIndexTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to assign to me
TaskIndexTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskIndexTicket
 
TaskInformation - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.information
TaskInformation
TaskInformation() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation
 
TaskInformationDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.information
TaskInformationDAO
TaskInformationDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformationDAO
 
TaskInformationService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.information
TaskInformationService
TaskInformationService() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.TaskInformationService
 
TaskMarkAsUnread - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to mark a ticket as unread
TaskMarkAsUnread() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskMarkAsUnread
 
TaskModifyTicketCategory - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to modify the ticket category and so, its domain and type
TaskModifyTicketCategory() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory
 
TaskModifyTicketNomenclature - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to modify the ticket nomenclature
TaskModifyTicketNomenclature() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketNomenclature
 
TaskQualifyTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to qualify the ticket
TaskQualifyTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskQualifyTicket
 
TaskRegisterChannel - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to register the channel on ticket creation
TaskRegisterChannel() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskRegisterChannel
 
TaskReply - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to reply to a ticket
TaskReply() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply
 
TaskReplyAssignUpTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to respond to assigner after assigning up
TaskReplyAssignUpTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReplyAssignUpTicket
 
TaskReplyConfig - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config
This class represents the configuration of the task TaskReply
TaskReplyConfig() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfig
 
TaskReplyConfigDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config
This class is a data access object for TaskReplyConfig
TaskReplyConfigDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfigDAO
 
TaskSelectChannel - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
This class represents a task to reply to a ticket
TaskSelectChannel() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSelectChannel
 
TicketingTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task
This class represents a TaskComponent for Ticketing
TicketingTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
 
TicketReferencePrefixAndNumberDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.reference
This class accesses a ticket reference in the following format:
TicketReferencePrefixAndNumberDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.reference.TicketReferencePrefixAndNumberDAO
 
TicketReferencePrefixAndNumberService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.reference
This class manages ticket reference in the following format :
TicketReferencePrefixAndNumberService(ITicketReferenceDAO) - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.reference.TicketReferencePrefixAndNumberService
Constructor of a TicketReferencePrefixAndNumberService

U

unassign(int, String, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.ITaskAutomaticAssignmentDAO
update automaticAssignement
unassign(int, String, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
update automaticAssignement
unassignByUser(int, String, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.ITaskAutomaticAssignmentDAO
remove all assignement for a user
unassignByUser(int, String, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
remove all assignement for a user
unassignByUser(int, String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.AutomaticAssignmentService
remove all assignement for a user
unassignByUser(int, String) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.IAutomaticAssignmentService
remove all assignement for a user
update(EditableTicket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService
Update an editable ticket
update(EditableTicket) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService
Update an editable ticket
UserAutomaticAssignmentConfig - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment
user automatic assignement config
UserAutomaticAssignmentConfig() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.UserAutomaticAssignmentConfig
 

V

validateConfig(ITaskConfig, HttpServletRequest) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
 
valueOf(String) - Static method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.MessageDirection
Returns the enum constant of this type with the specified name.
valueOf(int) - Static method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.MessageDirection
returns MessageDirection enum from id
values() - Static method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.MessageDirection
Returns an array containing the constants of this enum type, in the order they are declared.

W

WorkflowTicketingPlugin - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service
Ticketing POC GRU module
WorkflowTicketingPlugin() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.WorkflowTicketingPlugin
 
WorkflowTicketingUtils - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.utils
This class provides utility methods for the module-workflow-ticketing

X

XPAGE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.EditTicketXPage
 

_

_resourceHistoryService - Variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask
 
_resourceHistoryServiceTicketing - Variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskRegisterChannel
 
_resourceHistoryServiceTicketing - Variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSelectChannel
 
_taskInformationService - Variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask
 
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