- generateReference(Ticket) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.reference.ITicketReferenceService
-
Generates a reference for the specified ticket
- generateReference(Ticket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.reference.TicketReferencePrefixAndNumberService
-
- getAdminUser() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.UserAutomaticAssignmentConfig
-
- getAllAutoAssignementConf(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.ITaskAutomaticAssignmentDAO
-
- getAllAutoAssignementConf(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
- getAllAutoAssignementConf(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.AutomaticAssignmentService
- getAllAutoAssignementConf(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.IAutomaticAssignmentService
-
- getAssignedSuffix() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.UserAutomaticAssignmentConfig
-
- getAssignedUser(int, String, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.ITaskAutomaticAssignmentDAO
-
return adminUser assigned to the suffix
- getAssignedUser(int, String, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
-
return adminUser assigned to the suffix
- getAssignedUser(int, String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.AutomaticAssignmentService
-
return adminUser assigned to the suffix
- getAssignedUser(int, String) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.IAutomaticAssignmentService
-
return adminUser assigned to the suffix
- getAssigner(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReplyAssignUpTicket
-
Get the user assigning up the ticket corresponding to the resource of the resourceHistory id
- getAutomaticAssignmentConf() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentConfig
-
- getAvailableAutoAssignementList(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.ITaskAutomaticAssignmentDAO
-
return AutomaticAssignment which are not linked to user
- getAvailableAutoAssignementList(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
-
return AutomaticAssignment which are not linked to user
- getAvailableAutoAssignementList(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.AutomaticAssignmentService
-
return AutomaticAssignment which are not linked to user
- getAvailableAutoAssignementList(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.IAutomaticAssignmentService
-
return AutomaticAssignment which are not linked to user
- getChannelHistoryMap(int, String, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService
-
returns the list of id_history/channel associated to a ticket resource.
- getDisplayConfigForm(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AutomaticAssignmentTaskComponent
- getDisplayConfigForm(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.EditTicketTaskComponent
- getDisplayConfigForm(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ReplyTaskComponent
- getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUnitTaskComponent
- getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUserTaskComponent
- getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignUpTicketTaskComponent
- getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AutomaticAssignmentTaskComponent
- getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.EditTicketTaskComponent
- getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketCategoryTaskComponent
- getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketNomenclatureTaskComponent
-
- getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.QualifyTicketTaskComponent
- getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ReplyTaskComponent
- getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.SelectChannelTaskComponent
- getDisplayTaskInformation(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AutomaticAssignmentTaskComponent
- getDisplayTaskInformation(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
-
- getIdChannel() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory
-
- getIdEntry() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketField
-
Get the id entry
- getIdHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory
-
- getIdHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
-
Get the id of the editable ticket
- getIdHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketField
-
Get the id history
- getIdResourceHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation
-
- getIdTask() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation
-
- getIdTask() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
-
Get the id task
- getIdTicket() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
-
Get the id task
- getIdUserEditionAction() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfig
-
Get the id of the user edition action
- getListEditableTicketFields() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
-
Get the list of editable ticket field
- getLocalizedMessage(Locale) - Method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.MessageDirection
-
Gives the localized message
- getMessage() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket
-
Get the message
- getMessageDirection() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfig
-
Gives the message direction
- getMessageDirection() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfig
-
Gives the message direction
- getModel(Ticket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
-
Get a model Object filled with default values
- getPage(HttpServletRequest, int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.EditTicketXPage
- getPlugin() - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.WorkflowTicketingPlugin
-
Get the ticketing POC GRU module
- getPluginLocale(Locale) - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.WorkflowTicketingPlugin
-
Get the locale used by this plugin
- getReferenceList(Locale) - Static method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.MessageDirection
-
Builds a RefenrenceList object containing all the MessageDirection objects
- getRequestAuthenticator() - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.authentication.EditTicketRequestAuthenticationService
-
Get the instance of AbstractAuthenticator
defined in the context.xml
- getTaskConfigService() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply
-
Gives the task config service
- getTaskInformationXml(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AutomaticAssignmentTaskComponent
- getTaskInformationXml(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
-
- getTicket(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask
-
Gives the ticket from resourceHistory
- getTicket(int, String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
-
Gives the ticket from resource
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToMe
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUnit
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUser
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUnitLinkedToCategory
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUpTicket
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAutomaticAssignment
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskEditTicket
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskGenerateTicketReference
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskIndexTicket
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskMarkAsUnread
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketNomenclature
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskQualifyTicket
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskRegisterChannel
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReplyAssignUpTicket
-
- getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSelectChannel
-
- getUnitsList(AdminUser) - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUnitTaskComponent
-
Load the data of all the unit objects allowed for assignment
and returns them in form of a collection
- getUserAssignemnt(int, AdminUser, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.ITaskAutomaticAssignmentDAO
-
returns user assignment conf
- getUserAssignemnt(int, AdminUser, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
-
returns user assignment conf
- getUserAssignments(int, AdminUser) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.AutomaticAssignmentService
-
returns user assignment conf
- getUserAssignments(int, AdminUser) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.assignment.IAutomaticAssignmentService
-
returns user assignment conf
- getUsersList(int) - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUserTaskComponent
-
Load the data of the user objects linked to the unit passed in parameter and returns them in form of a collection
- getValue() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation
-
return the value
- TaskAssignTicketToMe - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to assign to me
- TaskAssignTicketToMe() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToMe
-
- TaskAssignTicketToUnit - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to assign a unit
- TaskAssignTicketToUnit() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUnit
-
- TaskAssignTicketToUser - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to assign a user
- TaskAssignTicketToUser() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUser
-
- TaskAssignUnitLinkedToCategory - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to assign a unit from the category selected
- TaskAssignUnitLinkedToCategory() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUnitLinkedToCategory
-
- TaskAssignUpTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to assign up the ticket
- TaskAssignUpTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUpTicket
-
- TaskAutomaticAssignment - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to edit a ticket
- TaskAutomaticAssignment() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAutomaticAssignment
-
- TaskAutomaticAssignmentConfig - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment
-
Automatic a
- TaskAutomaticAssignmentConfig() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentConfig
-
- TaskAutomaticAssignmentDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment
-
TaskEditTicketConfigDAO
- TaskAutomaticAssignmentDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.assignment.TaskAutomaticAssignmentDAO
-
- TaskEditTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to edit a ticket
- TaskEditTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskEditTicket
-
- TaskEditTicketConfig - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config
-
- TaskEditTicketConfig() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfig
-
- TaskEditTicketConfigDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config
-
TaskEditTicketConfigDAO
- TaskEditTicketConfigDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfigDAO
-
- TaskEditTicketConstants - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.utils
-
This class provides constants for the task to edit a ticket
- TaskGenerateTicketReference - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to generate the ticket reference
- TaskGenerateTicketReference() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskGenerateTicketReference
-
- TaskIndexTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to assign to me
- TaskIndexTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskIndexTicket
-
- TaskInformation - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.information
-
TaskInformation
- TaskInformation() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation
-
- TaskInformationDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.information
-
TaskInformationDAO
- TaskInformationDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformationDAO
-
- TaskInformationService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.information
-
TaskInformationService
- TaskInformationService() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.TaskInformationService
-
- TaskMarkAsUnread - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to mark a ticket as unread
- TaskMarkAsUnread() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskMarkAsUnread
-
- TaskModifyTicketCategory - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to modify the ticket category and so, its domain and type
- TaskModifyTicketCategory() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory
-
- TaskModifyTicketNomenclature - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to modify the ticket nomenclature
- TaskModifyTicketNomenclature() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketNomenclature
-
- TaskQualifyTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to qualify the ticket
- TaskQualifyTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskQualifyTicket
-
- TaskRegisterChannel - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to register the channel on ticket creation
- TaskRegisterChannel() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskRegisterChannel
-
- TaskReply - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to reply to a ticket
- TaskReply() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply
-
- TaskReplyAssignUpTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to respond to assigner after assigning up
- TaskReplyAssignUpTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReplyAssignUpTicket
-
- TaskReplyConfig - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config
-
This class represents the configuration of the task
TaskReply
- TaskReplyConfig() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfig
-
- TaskReplyConfigDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config
-
- TaskReplyConfigDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfigDAO
-
- TaskSelectChannel - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task
-
This class represents a task to reply to a ticket
- TaskSelectChannel() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSelectChannel
-
- TicketingTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task
-
This class represents a TaskComponent for Ticketing
- TicketingTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent
-
- TicketReferencePrefixAndNumberDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.reference
-
This class accesses a ticket reference in the following format:
- TicketReferencePrefixAndNumberDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.reference.TicketReferencePrefixAndNumberDAO
-
- TicketReferencePrefixAndNumberService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.reference
-
This class manages ticket reference in the following format :
- TicketReferencePrefixAndNumberService(ITicketReferenceDAO) - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.reference.TicketReferencePrefixAndNumberService
-
Constructor of a TicketReferencePrefixAndNumberService