A B C D E F G I L M N P Q R S T U V W X _

A

AbstractTicketingTask - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a Task for Ticketing

AbstractTicketingTask() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask

accessToken() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.sphinx.SphinxService

addAnswer(int, String) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.ITicketEmailExternalUserMessageDAO

add Answer.

addAnswer(int, String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessageDAO

add Answer.

addError(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent

Add an error message

addError(String, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent

Add an error message

addSelectedEntry(Integer) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskModifyTicketCategoryConfig

ADMIN_EXTERNAL_USER_CONTROLLLER_PATH - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

AssignTicketToUnitTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

This class is a component for the task TaskAssignTicketToUnit

AssignTicketToUnitTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUnitTaskComponent

AssignTicketToUserTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

This class is a component for the task TaskAssignTicketToUser

AssignTicketToUserTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUserTaskComponent

AssignUpTicketTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

This class is a component for the task TaskAssignUpTicket

AssignUpTicketTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignUpTicketTaskComponent

ATTRIBUTE_HIDE_NEXT_STEP_BUTTON - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent

B

BEAN_NAME - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService

BEAN_SERVICE - Static variable in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.ITicketEmailExternalUserCcDAO

The Constant BEAN_SERVICE.

BEAN_SERVICE - Static variable in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.ITicketEmailExternalUserHistoryDAO

The Constant BEAN_SERVICE.

BEAN_SERVICE - Static variable in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.ITicketEmailExternalUserMessageDAO

The Constant BEAN_SERVICE.

BEAN_SERVICE - Static variable in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.ITicketEmailExternalUserRecipientDAO

The Constant BEAN_SERVICE.

BEAN_SERVICE - Static variable in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.IExternalUserDAO

The Constant BEAN_SERVICE.

BEAN_SERVICE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService

The name of the bean of this service

BEAN_SERVICE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.TaskInformationService

The name of the bean of this service

BEAN_SERVICE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketFieldService

BEAN_TICKET_CONFIG_SERVICE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskTicketEmailExternalUser

BEAN_TRANSACTION_MANAGER - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.WorkflowTicketingPlugin

Transaction manage bean name for services of this plugin

buildListEntriesToEdit(HttpServletRequest, List<EditableTicketField>) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService

Get the list of entries to edit

buildListEntriesToEdit(HttpServletRequest, List<EditableTicketField>) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService

Get the list of entries to edit

buildListIdEntriesToEdit(HttpServletRequest, List<EditableTicketField>) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService

Get the id list of entries to edit

buildListIdEntriesToEdit(HttpServletRequest, List<EditableTicketField>) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService

Get the id list of entries to edit

C

checkAccessToTicket(Ticket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketExternalUserResponseJspBean

clearSelectedEntries() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskModifyTicketCategoryConfig

remove all selected entries

closeMessagesByIdTicket(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.ITicketEmailExternalUserMessageDAO

Close all tickets for given id_ticket.

closeMessagesByIdTicket(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessageDAO

Close all tickets for given id_ticket.

compare(ExternalUser, ExternalUser) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUserComparator

create(ResourceHistory, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryService

Creation of a resource history

create(ResourceHistory, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService

Creation of a resource history

create(TaskInformation, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.ITaskInformationService

Creation of a task information

create(TaskInformation, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.TaskInformationService

Creation of a task information

create(EditableTicketField) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketFieldService

Create a new editable ticket field

create(EditableTicket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService

Create an editable ticket

create(EditableTicketField) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketFieldService

Create a new editable ticket field

create(EditableTicket) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService

Create an editable ticket

createProvider(String, ResourceHistory, HttpServletRequest) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProviderManager

createQuestion(TicketEmailExternalUserMessage) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.ITicketEmailExternalUserMessageDAO

Create Question.

createQuestion(TicketEmailExternalUserMessage) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessageDAO

Create Question.

D

defaultRedirectWorkflowAction(HttpServletRequest) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketExternalUserResponseJspBean

delete(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfigDAO

delete(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskMarkAsUnreadConfigDAO

delete(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskModifyTicketCategoryConfigDAO

delete(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfigDAO

delete(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfigDAO

delete(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfigDAO

delete(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketFieldDAO

Remove by id editable ticket field

delete(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketFieldDAO

Remove by id editable ticket field

deleteByHistory(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.ITicketEmailExternalUserHistoryDAO

Delete by history.

deleteByHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.TicketEmailExternalUserHistoryDAO

Delete by history.

deleteByHistory(int, int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.ITaskInformationDAO

Remove information by history

deleteByHistory(int, int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformationDAO

Remove information by history

deleteByHistory(int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryDAO

Remove resourceHistory by history

deleteByHistory(int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryDAO

Remove resourceHistory by history

deleteByIdCc(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.ITicketEmailExternalUserCcDAO

Delete by id cc.

deleteByIdCc(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCcDAO

Delete by id cc.

deleteByIdHistory(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.ITicketEmailExternalUserCcDAO

Delete by id history.

deleteByIdHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCcDAO

Delete by id history.

deleteByIdHistory(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.ITicketEmailExternalUserRecipientDAO

Delete recipient of a specific history

deleteByIdHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipientDAO

Delete recipient of a specific history

deleteByIdHistory(int, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO

Remove EditableTicket by id history

deleteByIdHistory(int, int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketDAO

Remove EditableTicket by id history

deleteByIdMessageExternalUser(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.ITicketEmailExternalUserMessageDAO

Delete by idMessageExternalUser.

deleteByIdMessageExternalUser(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessageDAO

Delete by idMessageExternalUser.

deleteByIdRecipient(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.ITicketEmailExternalUserRecipientDAO

Delete by recipient.

deleteByIdRecipient(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipientDAO

Delete by recipient.

deleteByIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO

Remove EditableTicket by id task

deleteByIdTask(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketDAO

Remove EditableTicket by id task

deleteByResource(int, String, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryDAO

Remove resourceHistory by resource

deleteByResource(int, String, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryDAO

Remove resourceHistory by resource

deleteByTask(int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.ITaskInformationDAO

Remove information by task

deleteByTask(int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformationDAO

Remove information by task

doGet(HttpServletRequest, HttpServletResponse) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search.ExternalUserEmailValidationServlet

Handles the HTTP GET method.

doGet(HttpServletRequest, HttpServletResponse) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search.ExternalUserSearchServlet

Handles the HTTP GET method.

doPost(HttpServletRequest, HttpServletResponse) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search.ExternalUserEmailValidationServlet

Handles the HTTP POST method.

doPost(HttpServletRequest, HttpServletResponse) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search.ExternalUserSearchServlet

Handles the HTTP POST method.

doRemoveConfig() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask

doRemoveConfig() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskEditTicket

doRemoveConfig() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply

doRemoveTaskInformation(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask

doRemoveTaskInformation(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskEditTicket

doRemoveTaskInformation(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskNotifyWaitingTicket

doRemoveTaskInformation(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskTicketEmailExternalUser

doSaveConfig(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.EditTicketTaskComponent

doSaveConfig(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.MarkAsUnreadTaskComponent

doSaveConfig(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketCategoryTaskComponent

doSaveConfig(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.NotifyWaitingTicketTaskComponent

doSaveConfig(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ReplyTaskComponent

doSaveConfig(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketEmailExternalUserTaskComponent

doValidateTask(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.EditTicketTaskComponent

doValidateTask(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketCategoryTaskComponent

doValidateTask(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketNomenclatureTaskComponent

doValidateTask(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketTaskComponent

doValidateTask(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketEmailExternalUserTaskComponent

doValidateTask(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent

E

EditableTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket

This class represents an editable ticket

EditableTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket

EditableTicketDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket

Implementation of IEditableTicketDAO

EditableTicketDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO

EditableTicketField - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket

This class represents an editable ticket field

EditableTicketField() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketField

EditableTicketFieldDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket

Implementation of IEditableTicketFieldDAO

EditableTicketFieldDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketFieldDAO

EditableTicketFieldService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket

Implementation of IEditableTicketFieldService

EditableTicketFieldService() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketFieldService

EditableTicketService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket

This class provides methods to manage EditableTicket

EditableTicketService() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService

EditTicketRequestAuthenticationService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.authentication

EditTicketRequestAuthenticationService

EditTicketTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

This class is a component for the task TaskEditTicket

EditTicketTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.EditTicketTaskComponent

EditTicketXPage - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web

This class represents a controller to edit a ticket

EditTicketXPage() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.EditTicketXPage

ExternalUser - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser

ExternalUser

ExternalUser() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUser

ExternalUserComparator - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser

Comparator for ExternalUser

ExternalUserComparator() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUserComparator

ExternalUserDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser

Implementation of the ExternalUser DAO

ExternalUserDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUserDAO

ExternalUserEmailValidationServlet - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search

Servlet for the validation email for the external user

ExternalUserEmailValidationServlet() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search.ExternalUserEmailValidationServlet

ExternalUserSearchServlet - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search

Servlet for the search of external user

ExternalUserSearchServlet() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search.ExternalUserSearchServlet

F

fillCommons(Map<String, Object>) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent

Fill the model with commons objects used in templates

find(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketFieldService

Find editable ticket fields from a given id history

find(int, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService

Find an editable ticket

find(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketFieldService

Find editable ticket fields from a given id history

find(int, int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService

Find an editable ticket

findByIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService

Find editable tickets by a given id task

findByIdTask(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService

Find editable tickets by a given id task

findByIdTicket(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService

Get the non edited editable ticket from a given id ticket

findByIdTicket(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService

Get the non edited editable ticket from a given id ticket

findByPrimaryKey(int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryService

Load the ResourceHistory Object

findByPrimaryKey(int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService

Load the ResourceHistory Object

findByPrimaryKey(int, int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.ITaskInformationService

Load the TaskInformation Object

findByPrimaryKey(int, int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.TaskInformationService

Load the TaskInformation Object

findExternalUser(String, String, String, String, String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUserDAO

return list of ExternalUser which match the filter

findExternalUser(String, String, String, String, String) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.IExternalUserDAO

return list of ExternalUser which match the filter

findTicketByIdHistory(int) - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.utils.WorkflowTicketingUtils

Get the ticket from a given id history

formatValidationErrors(HttpServletRequest, List<? extends ErrorMessage>) - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.utils.WorkflowTicketingUtils

AdminMessageService.formatValidationErrors(javax.servlet.http.HttpServletRequest, java.util.List<? extends fr.paris.lutece.util.ErrorMessage>)

fr.paris.lutece.plugins.workflow.modules.ticketing.business.config - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.config

fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc

fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config

fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history

fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message

fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider

fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient

fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser

fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search

fr.paris.lutece.plugins.workflow.modules.ticketing.business.information - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.information

fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory

fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket - package fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket

fr.paris.lutece.plugins.workflow.modules.ticketing.service - package fr.paris.lutece.plugins.workflow.modules.ticketing.service

fr.paris.lutece.plugins.workflow.modules.ticketing.service.authentication - package fr.paris.lutece.plugins.workflow.modules.ticketing.service.authentication

fr.paris.lutece.plugins.workflow.modules.ticketing.service.daemon - package fr.paris.lutece.plugins.workflow.modules.ticketing.service.daemon

fr.paris.lutece.plugins.workflow.modules.ticketing.service.information - package fr.paris.lutece.plugins.workflow.modules.ticketing.service.information

fr.paris.lutece.plugins.workflow.modules.ticketing.service.sphinx - package fr.paris.lutece.plugins.workflow.modules.ticketing.service.sphinx

fr.paris.lutece.plugins.workflow.modules.ticketing.service.task - package fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket - package fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket

fr.paris.lutece.plugins.workflow.modules.ticketing.utils - package fr.paris.lutece.plugins.workflow.modules.ticketing.utils

fr.paris.lutece.plugins.workflow.modules.ticketing.web - package fr.paris.lutece.plugins.workflow.modules.ticketing.web

fr.paris.lutece.plugins.workflow.modules.ticketing.web.task - package fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

G

getActionUrl(String, HttpServletRequest) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketExternalUserResponseJspBean

getAdditionalAttribute() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUser

getAdminUser() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketEmailExternalUserMessageDisplay

getAllProviderDescriptions(ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProviderManager

getAssigner(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReplyAssignUpTicket

Get the user assigning up the ticket corresponding to the resource of the resourceHistory id

getChannelHistoryMap(int, String, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService

returns the list of id_history/channel associated to a ticket resource.

getDateCreate() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketEmailExternalUserMessageDisplay

getDefaultSubject() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfig

getDefaultSubject() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfig

getDisplayConfigForm(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.EditTicketTaskComponent

getDisplayConfigForm(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.MarkAsUnreadTaskComponent

getDisplayConfigForm(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketCategoryTaskComponent

getDisplayConfigForm(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.NotifyWaitingTicketTaskComponent

getDisplayConfigForm(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ReplyTaskComponent

getDisplayConfigForm(HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketEmailExternalUserTaskComponent

getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUnitTaskComponent

getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUserTaskComponent

getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignUpTicketTaskComponent

getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.EditTicketTaskComponent

getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketCategoryTaskComponent

getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketNomenclatureTaskComponent

getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketTaskComponent

getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.QualifyTicketTaskComponent

getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ReplyTaskComponent

getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.SelectChannelTaskComponent

getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketEmailExternalUserTaskComponent

getDisplayTaskForm(int, String, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingCommentTaskComponent

getDisplayTaskInformation(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.NotifyWaitingTicketTaskComponent

getDisplayTaskInformation(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketEmailExternalUserTaskComponent

getDisplayTaskInformation(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingCommentTaskComponent

getDisplayTaskInformation(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent

getEmail() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCc

getEmail() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

getEmail() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUser

getEmailRecipients() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

getEmailRecipientsCc() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

getEmailSubject() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

getExternalUserResponseView(HttpServletRequest) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketExternalUserResponseJspBean

Returns the form using by field a to answer to agent

getField() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCc

getField() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

getFirstName() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

getFirstname() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUser

getIdChannel() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory

getIdContactAttribute() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfig

getIdContactAttribute() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfig

getIdEntry() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketField

Get the id entry

getIdFollowingAction() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfig

getIdFollowingAction() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfig

getIdHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory

getIdHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket

Get the id of the editable ticket

getIdHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketField

Get the id history

getIdInfosHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCc

getIdMarking() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskMarkAsUnreadConfig

Get the id of the marking

getIdMessageExternalUser() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.TicketEmailExternalUserHistory

getIdMessageExternalUser() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

getIdRecipient() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

getIdResourceHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCc

getIdResourceHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.TicketEmailExternalUserHistory

getIdResourceHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

getIdResourceHistory() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation

getIdTask() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCc

getIdTask() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.TicketEmailExternalUserHistory

getIdTask() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

getIdTask() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation

getIdTask() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket

Get the id task

getIdTicket() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

getIdTicket() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket

Get the id task

getIdUserEditionAction() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfig

Get the id of the user edition action

getIsAnswered() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

getLastname() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUser

getListEditableTicketFields() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket

Get the list of editable ticket field

getLocalizedMessage(Locale) - Method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.MessageDirection

Gives the localized message

getLocalizedMessage(Locale) - Method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.MessageDirectionExternalUser

Gives the localized message

getMessage() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket

Get the message

getMessageDirection() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfig

Gives the message direction

getMessageDirection() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfig

Gives the message direction

getMessageDirectionExternalUser() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfig

Gives the message direction

getMessageDirectionExternalUser() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfig

Gives the message direction

getMessageQuestion() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

getMessageQuestion() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketEmailExternalUserMessageDisplay

getMessageResponse() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

getModel(Ticket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent

Get a model Object filled with default values

getName() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

getPage(HttpServletRequest, int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.EditTicketXPage

getPlugin() - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.WorkflowTicketingPlugin

Get the ticketing POC GRU module

getPluginLocale(Locale) - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.WorkflowTicketingPlugin

Get the locale used by this plugin

getProviderDescription(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProviderManager

getProviderMarkerDescriptions() - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProvider

static method for retrieving descriptions of available marks

getReferenceList(Locale) - Static method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.MessageDirection

Builds a RefenrenceList object containing all the MessageDirection objects

getReferenceList(Locale) - Static method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.MessageDirectionExternalUser

Builds a RefenrenceList object containing all the MessageDirectionExternalUser objects

getRequestAuthenticator() - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.authentication.EditTicketRequestAuthenticationService

Get the instance of AbstractPrivateKeyAuthenticator defined in the context.xml

getRequestAuthenticator() - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.RequestAuthenticationService

Get the instance of AbstractPrivateKeyAuthenticator defined in the context.xml

getSearchLimit() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUserDAO

getSearchLimit() - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.IExternalUserDAO

getSelectedEntries() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskModifyTicketCategoryConfig

getServletInfo() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search.ExternalUserEmailValidationServlet

Returns a short description of the servlet.

getServletInfo() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search.ExternalUserSearchServlet

Returns a short description of the servlet.

getTaskConfigService() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply

Gives the task config service

getTaskInformationXml(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.NotifyWaitingTicketTaskComponent

getTaskInformationXml(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketEmailExternalUserTaskComponent

getTaskInformationXml(int, HttpServletRequest, Locale, ITask) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent

getTicket(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask

Gives the ticket from resourceHistory

getTicket(int, String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent

Gives the ticket from resource

getTicketForm(HttpServletRequest) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.ModifyTicketCategoryJspBean

returns form linked to the selected category

getTimeout(HttpServletRequest) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketExternalUserResponseJspBean

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToMe

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUnit

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUser

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUnitLinkedToCategory

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUpTicket

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAutomaticAssignmentDirection

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskEditTicket

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskGenerateTicketReference

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskIndexTicket

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskMarkAsUnread

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicket

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketNomenclature

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskNotifyWaitingTicket

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskQualifyTicket

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskRegisterChannel

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReplyAssignUpTicket

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSelectChannel

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSphinx

getTitle(Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskTicketEmailExternalUser

getUnitsList(AdminUser) - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUnitTaskComponent

Load the data of all the unit objects allowed for assignment and returns them in form of a collection

getUploadedFiles() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketEmailExternalUserMessageDisplay

getUsersList(int) - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.AssignTicketToUserTaskComponent

Load the data of the user objects linked to the unit passed in parameter and returns them in form of a collection

getValue() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation

return the value

I

IEditableTicketDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket

This class is a data access object for EditableTicket

IEditableTicketFieldDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket

This class is a data access object for EditableTicketField

IEditableTicketFieldService - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket

This class provides methods to manage EditableTicketField

IEditableTicketService - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket

This class provides methods to manage EditableTicket

IExternalUserDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser

Interface for the ExternalUser DAO

immediateTicketIndexing(int, HttpServletRequest) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.EditTicketXPage

Immediate indexation of a Ticket for the Frontoffice

init() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.WorkflowTicketingPlugin

insert(TaskEditTicketConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfigDAO

insert(TaskMarkAsUnreadConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskMarkAsUnreadConfigDAO

insert(TaskModifyTicketCategoryConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskModifyTicketCategoryConfigDAO

insert(TaskNotifyWaitingTicketConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfigDAO

insert(TaskReplyConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfigDAO

insert(TicketEmailExternalUserCc) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.ITicketEmailExternalUserCcDAO

Insert.

insert(TicketEmailExternalUserCc) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCcDAO

Insert.

insert(TaskTicketEmailExternalUserConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfigDAO

insert(TicketEmailExternalUserHistory) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.ITicketEmailExternalUserHistoryDAO

Insert.

insert(TicketEmailExternalUserHistory) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.TicketEmailExternalUserHistoryDAO

Insert.

insert(TicketEmailExternalUserRecipient) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.ITicketEmailExternalUserRecipientDAO

Insert.

insert(TicketEmailExternalUserRecipient) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipientDAO

Insert.

insert(TaskInformation, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.ITaskInformationDAO

Insert new record

insert(TaskInformation, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformationDAO

Insert new record

insert(ResourceHistory, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryDAO

Insert new record

insert(ResourceHistory, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryDAO

Insert new record

insert(EditableTicket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO

Insert new editable ticket

insert(EditableTicketField) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketFieldDAO

Insert new editable ticket field

insert(EditableTicket) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketDAO

Insert new editable ticket

insert(EditableTicketField) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketFieldDAO

Insert new editable ticket field

IResourceHistoryDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory

IResourceHistoryDAO

IResourceHistoryService - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory

ITaskInformationService

isCloseTicket() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfig

Gives the closeTicket

isEdited() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket

Check if the ticket is edited

isLastQuestion(int, int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.ITicketEmailExternalUserMessageDAO

Test if the id given is the last question of a ticket

isLastQuestion(int, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessageDAO

Test if the id given is the last question of a ticket

isMessageToExternalUser() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfig

isMessageToExternalUser() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfig

isStateValid(EditableTicket, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService

Check if the ticket has the same state before executing the action

isStateValid(EditableTicket, Locale) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService

Check if the ticket has the same state before executing the action

isValidEmail(String, String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUserDAO

Check if email is a valid email for ExternalUser

isValidEmail(String, String) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.IExternalUserDAO

Check if email is a valid email for ExternalUser

ITaskInformationDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.information

ITaskInformationDAO

ITaskInformationService - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.service.information

ITaskInformationService

ITicketEmailExternalUserCcDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc

Interface for the TicketEmailExternalUserCc DAO

ITicketEmailExternalUserHistoryDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history

Interface for the TicketEmailExternalUserHistory DAO

ITicketEmailExternalUserMessageDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message

TicketEmailExternalUserMessage DAO interface

ITicketEmailExternalUserRecipientDAO - Interface in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient

Interface for the TicketEmailExternalUserRecipient DAO

L

load(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfigDAO

load(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskMarkAsUnreadConfigDAO

load(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskModifyTicketCategoryConfigDAO

load(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfigDAO

load(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfigDAO

load(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfigDAO

load(int, int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.ITaskInformationDAO

Load a record by primary key

load(int, int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformationDAO

Load a record by primary key

load(int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryDAO

Load a record by primary key

load(int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryDAO

Load a record by primary key

load(int, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO

Load a EditableTicket by id history

load(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketFieldDAO

Load a EditableTicketField by id of the editable ticket

load(int, int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketDAO

Load a EditableTicket by id history

load(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketFieldDAO

Load a EditableTicketField by id of the editable ticket

loadByIdHistory(int, int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.ITicketEmailExternalUserCcDAO

Load.

loadByIdHistory(int, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCcDAO

Load.

loadByIdHistory(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.ITicketEmailExternalUserHistoryDAO

Load.

loadByIdHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.TicketEmailExternalUserHistoryDAO

Load.

loadByIdHistory(int, int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.ITicketEmailExternalUserRecipientDAO

Load.

loadByIdHistory(int, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipientDAO

Load.

loadByIdMessageExternalUser(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.ITicketEmailExternalUserHistoryDAO

Load.

loadByIdMessageExternalUser(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.TicketEmailExternalUserHistoryDAO

Load.

loadByIdMessageExternalUser(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.ITicketEmailExternalUserMessageDAO

Load.

loadByIdMessageExternalUser(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessageDAO

Load.

loadByIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO

Load a list of EditableTicket by id task

loadByIdTask(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketDAO

Load a list of EditableTicket by id task

loadByIdTicket(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO

Load the non edited EditableTicket by id ticket

loadByIdTicket(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketDAO

Load the non edited EditableTicket by id ticket

loadByIdTicketNotClosed(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.ITicketEmailExternalUserMessageDAO

Load list of TicketEmailExternalUserMessage by given nIdTicket

loadByIdTicketNotClosed(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessageDAO

Load list of TicketEmailExternalUserMessage by given nIdTicket

loadByIdTicketNotClosedOrderDesc(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.ITicketEmailExternalUserMessageDAO

Load list of TicketEmailExternalUserMessage by given nIdTicket order desc

loadByIdTicketNotClosedOrderDesc(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessageDAO

Load list of TicketEmailExternalUserMessage by given nIdTicket order desc

loadFirstByIdTicket(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.ITicketEmailExternalUserMessageDAO

Load first message by ticket

loadFirstByIdTicket(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessageDAO

Load first message by ticket

loadLastByIdTicket(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.ITicketEmailExternalUserMessageDAO

Load last of TicketEmailExternalUserMessage by given nIdTicket

loadLastByIdTicket(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessageDAO

Load last of TicketEmailExternalUserMessage by given nIdTicket

loadTicketIdListByMarkingId(int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskMarkAsUnreadConfigDAO

M

MARK_CATEGORY - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_CRITICALITY - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_EDITABLE_TICKET - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.utils.TaskEditTicketConstants

MARK_EMAIL_RECIPIENTS - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_EMAIL_RECIPIENTS_CC - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_ENTRIES_HTML_FORM - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.utils.TaskEditTicketConstants

MARK_GUID - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_LAST_AUTOMATIC_NOTIFICATION_DATE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_LINK - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_MESSAGE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_NB_AUTOMATIC_NOTIFICATION - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_PRIORITY - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_SUBJECT - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_TECHNICAL_LIST_FORM - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_TECHNICAL_LIST_MARKER - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_TECHNICAL_URL_COMPLETED - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_TICKET - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_TICKET_CHANNEL - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_TICKET_COMMENT - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_TICKET_REFERENCE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_USER_CONTACT_MODE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_USER_EMAIL - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_USER_FIRSTNAME - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_USER_FIXED_PHONE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_USER_LASTNAME - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_USER_MESSAGE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_USER_MOBILE_PHONE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_USER_TITLE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MARK_USER_UNIT_NAME - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

MarkAsUnreadTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

MarkAsUnreadTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.MarkAsUnreadTaskComponent

MESSAGE_EMPTY_EMAIL - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.NotifyWaitingTicketTaskComponent

MESSAGE_EMPTY_EMAIL - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketEmailExternalUserTaskComponent

MESSAGE_INVALID_EMAIL - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.NotifyWaitingTicketTaskComponent

MESSAGE_INVALID_EMAIL - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketEmailExternalUserTaskComponent

MESSAGE_INVALID_EMAIL_OR_NOT_AUTHORIZED - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.NotifyWaitingTicketTaskComponent

MESSAGE_INVALID_EMAIL_OR_NOT_AUTHORIZED - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketEmailExternalUserTaskComponent

MESSAGE_NO_CONFIGURATION - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.utils.TaskEditTicketConstants

MessageDirection - Enum in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config

This enum represents the direction of the message

MessageDirectionExternalUser - Enum in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config

This enum represents the direction of the message for the external user email task

ModifyTicketCategoryJspBean - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web

ModifyTicketCategoryJspBean() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.ModifyTicketCategoryJspBean

ModifyTicketCategoryTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

This class is a component for the task TaskModifyTicketCategory

ModifyTicketCategoryTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketCategoryTaskComponent

ModifyTicketNomenclatureTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

This class is a component for the task TaskModifyTicketNomenclature

ModifyTicketNomenclatureTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketNomenclatureTaskComponent

ModifyTicketTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

This class is a component for the task TaskModifyTicket

ModifyTicketTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ModifyTicketTaskComponent

N

newPrimaryKey() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCcDAO

Generates a new primary key

newPrimaryKey() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipientDAO

Generates a new primary key

NotifyDaemon - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.daemon

NotifyDaemon() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.daemon.NotifyDaemon

NotifyWaitingTicketTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

NotifyWaitingTicketTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.NotifyWaitingTicketTaskComponent

P

PARAM_NEXT_ACTION_ID - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskNotifyWaitingTicket

PARAM_NEXT_ACTION_ID - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskTicketEmailExternalUser

PARAMETER_ASSIGNEE_UNIT - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUnit

PARAMETER_ASSIGNEE_USER - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUser

PARAMETER_EMAIL_RECIPIENTS - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskNotifyWaitingTicket

PARAMETER_EMAIL_RECIPIENTS - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskTicketEmailExternalUser

PARAMETER_EMAIL_RECIPIENTS_CC - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskNotifyWaitingTicket

PARAMETER_EMAIL_RECIPIENTS_CC - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskTicketEmailExternalUser

PARAMETER_EMAIL_SUBJECT - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskNotifyWaitingTicket

PARAMETER_EMAIL_SUBJECT - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskTicketEmailExternalUser

PARAMETER_ID_HISTORY - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.utils.TaskEditTicketConstants

PARAMETER_ID_MESSAGE_EXTERNAL_USER - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

PARAMETER_ID_TASK - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.utils.TaskEditTicketConstants

PARAMETER_ID_TIMETAMP - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

PARAMETER_MESSAGE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskNotifyWaitingTicket

PARAMETER_MESSAGE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskTicketEmailExternalUser

PARAMETER_SIGNATURE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserConstants

PARAMETER_TICKET_CATEGORY_ID - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory

PARAMETER_TICKET_CRITICALITY - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskQualifyTicket

PARAMETER_TICKET_DOMAIN_ID - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory

PARAMETER_TICKET_PRIORITY - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskQualifyTicket

PARAMETER_TICKET_TYPE_ID - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory

PARAMETER_TICKET_UP_ASSIGNEE_UNIT_ID - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUpTicket

PARAMETER_USER_MESSAGE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply

PARAMETER_USER_MESSAGE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSelectChannel

PLUGIN_NAME - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.WorkflowTicketingPlugin

Name of the Workflow ticketing module

post(String, String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.sphinx.SphinxService

postTicketData(Ticket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.sphinx.SphinxService

processRequest(HttpServletRequest, HttpServletResponse) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search.ExternalUserEmailValidationServlet

Processes requests for both HTTP GET and POST methods.

processRequest(HttpServletRequest, HttpServletResponse) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search.ExternalUserSearchServlet

Processes requests for both HTTP GET and POST methods.

processTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask

processTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskNotifyWaitingTicket

processTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskTicketEmailExternalUser

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask

Process the Ticketing task

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToMe

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUnit

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUser

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUnitLinkedToCategory

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUpTicket

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAutomaticAssignmentDirection

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskEditTicket

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskGenerateTicketReference

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskIndexTicket

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskMarkAsUnread

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicket

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketNomenclature

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskQualifyTicket

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskRegisterChannel

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReplyAssignUpTicket

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSelectChannel

processTicketingTask(int, HttpServletRequest, Locale) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSphinx

provideCustomerConnectionId() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProvider

provideCustomerEmail() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProvider

provideCustomerId() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProvider

provideCustomerMobilePhone() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProvider

provideDemandId() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProvider

provideDemandReference() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProvider

provideDemandSubtypeId() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProvider

provideDemandTypeId() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProvider

provideMarkerValues() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProvider

provideSmsSender() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProvider

Q

QualifyTicketTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

This class is a component for the task TaskQualifyTicket

QualifyTicketTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.QualifyTicketTaskComponent

R

REDIRECT_TO_LIST - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask

redirectAfterWorkflowAction(HttpServletRequest) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketExternalUserResponseJspBean

redirectWorkflowActionCancelled(HttpServletRequest) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketExternalUserResponseJspBean

remove(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketFieldService

Remove EditableTicketField from a given id editable ticket

remove(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketFieldService

Remove EditableTicketField from a given id editable ticket

removeByHistory(int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryService

Remove the resource history by history

removeByHistory(int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService

Remove the resource history by history

removeByHistory(int, int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.ITaskInformationService

Remove the task information by history

removeByHistory(int, int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.TaskInformationService

Remove the task information by history

removeByIdHistory(int, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService

Remove an editable ticket

removeByIdHistory(int, int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService

Remove an editable ticket

removeByIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService

Remove an editable ticket by id task

removeByIdTask(int) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService

Remove an editable ticket by id task

removeByResource(int, String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService

removeByTask(int, Plugin) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.ITaskInformationService

Remove task information by task

removeByTask(int, Plugin) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.TaskInformationService

Remove task information by task

removeResourceHistory(int, String, int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService

remove all the list of ticketing history resource associated to a ticket resource.

ReplyTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

This class is a component for the task TaskReply

ReplyTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.ReplyTaskComponent

RequestAuthenticationService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service

RequestAuthenticationService

ResourceHistory - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory

ResourceHistory

ResourceHistory() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory

ResourceHistoryDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory

ResourceHistoryDAO

ResourceHistoryDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryDAO

ResourceHistoryService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory

ResourceHistoryService

ResourceHistoryService() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistoryService

RIGHT_EXTERNAL_USER - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketExternalUserResponseJspBean

run() - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.daemon.NotifyDaemon

S

SelectChannelTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

This class is a component for the task TaskAssignTicketToUser

SelectChannelTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.SelectChannelTaskComponent

SEMICOLON - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskNotifyWaitingTicket

SEMICOLON - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskTicketEmailExternalUser

SEPARATOR - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory

setAdditionalAttribute(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUser

setAdminUser(AdminUser) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketEmailExternalUserMessageDisplay

setCloseTicket(boolean) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfig

Sets the closeTicket

setDateCreate(Timestamp) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketEmailExternalUserMessageDisplay

setDefaultSubject(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfig

setDefaultSubject(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfig

setEmail(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCc

setEmail(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

setEmail(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUser

setEmailRecipients(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

setEmailRecipientsCc(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

setEmailSubject(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

setField(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCc

setField(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

setFirstName(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

setFirstname(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUser

setIdChannel(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory

the channel id

setIdContactAttribute(Integer) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfig

setIdContactAttribute(Integer) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfig

setIdEntry(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketField

Set the id entry

setIdFollowingAction(Integer) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfig

setIdFollowingAction(Integer) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfig

setIdHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory

the resource history id

setIdHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket

Set the id editable ticket

setIdHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketField

Set the id history

setIdInfosHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCc

setIdMarking(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskMarkAsUnreadConfig

Set the id of the marking

setIdMessageExternalUser(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.TicketEmailExternalUserHistory

setIdMessageExternalUser(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

setIdRecipient(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

setIdResourceHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCc

setIdResourceHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.TicketEmailExternalUserHistory

setIdResourceHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

setIdResourceHistory(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation

the resource history id

setIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCc

setIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.TicketEmailExternalUserHistory

setIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

setIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation

the task id

setIdTask(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket

Set the task id

setIdTicket(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

setIdTicket(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket

Set the ticket id

setIdUserEditionAction(int) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfig

Set the id of the user edition action

setIsAnswered(boolean) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

setIsEdited(boolean) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket

Set true if the ticket is edited, false otherwise

setLastname(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.ExternalUser

setListEditableTicketFields(List<EditableTicketField>) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket

Set the list of editable ticket field

setMessage(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicket

Set the message

setMessageDirection(MessageDirection) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfig

Sets the message direction

setMessageDirection(MessageDirection) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfig

Sets the message direction

setMessageDirectionExternalUser(MessageDirectionExternalUser) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfig

Sets the message direction

setMessageDirectionExternalUser(MessageDirectionExternalUser) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfig

Sets the message direction

setMessageQuestion(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

setMessageQuestion(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketEmailExternalUserMessageDisplay

setMessageResponse(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

setName(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

setTaskConfigService(ITaskConfigService) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply

Sets the task config service

setUploadedFiles(List<UploadFile>) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketEmailExternalUserMessageDisplay

setValue(String) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation

set the value

SphinxService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.sphinx

SphinxService() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.sphinx.SphinxService

store(TaskEditTicketConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfigDAO

store(TaskMarkAsUnreadConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskMarkAsUnreadConfigDAO

store(TaskModifyTicketCategoryConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskModifyTicketCategoryConfigDAO

Store for TaskModifyTicketCategoryConfig delete all existing and insert new config

store(TaskNotifyWaitingTicketConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfigDAO

store(TaskReplyConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfigDAO

store(TaskTicketEmailExternalUserConfig) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfigDAO

store(EditableTicket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.EditableTicketDAO

Insert new editable ticket

store(EditableTicket) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.business.ticket.IEditableTicketDAO

Insert new editable ticket

T

TaskAssignTicketToMe - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to assign to me

TaskAssignTicketToMe() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToMe

TaskAssignTicketToUnit - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to assign a unit

TaskAssignTicketToUnit() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUnit

TaskAssignTicketToUser - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to assign a user

TaskAssignTicketToUser() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignTicketToUser

TaskAssignUnitLinkedToCategory - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to assign a unit from the category selected

TaskAssignUnitLinkedToCategory() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUnitLinkedToCategory

TaskAssignUpTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to assign up the ticket

TaskAssignUpTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAssignUpTicket

TaskAutomaticAssignmentDirection - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to edit a ticket

TaskAutomaticAssignmentDirection() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskAutomaticAssignmentDirection

TaskEditTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to edit a ticket

TaskEditTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskEditTicket

TaskEditTicketConfig - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config

This class represents a configuration for the task TaskEditTicket

TaskEditTicketConfig() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfig

TaskEditTicketConfigDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config

TaskEditTicketConfigDAO

TaskEditTicketConfigDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskEditTicketConfigDAO

TaskEditTicketConstants - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.utils

This class provides constants for the task to edit a ticket

TaskGenerateTicketReference - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to generate the ticket reference

TaskGenerateTicketReference() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskGenerateTicketReference

TaskIndexTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to assign to me

TaskIndexTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskIndexTicket

TaskInformation - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.information

TaskInformation

TaskInformation() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformation

TaskInformationDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.information

TaskInformationDAO

TaskInformationDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.information.TaskInformationDAO

TaskInformationService - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.information

TaskInformationService

TaskInformationService() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.information.TaskInformationService

TaskMarkAsUnread - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to mark a ticket as unread

TaskMarkAsUnread() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskMarkAsUnread

TaskMarkAsUnreadConfig - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config

TaskMarkAsUnreadConfig() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskMarkAsUnreadConfig

TaskMarkAsUnreadConfigDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config

TaskMarkAsUnreadConfigDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskMarkAsUnreadConfigDAO

TaskModifyTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represent a task to modify a ticket

TaskModifyTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicket

TaskModifyTicketCategory - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to modify the ticket category and so, its domain and type

TaskModifyTicketCategory() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketCategory

TaskModifyTicketCategoryConfig - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config

TaskModifyTicketCategoryConfig() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskModifyTicketCategoryConfig

Default constructor, init list

TaskModifyTicketCategoryConfigDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config

TaskModifyTicketCategoryConfigDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskModifyTicketCategoryConfigDAO

TaskModifyTicketNomenclature - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to modify the ticket nomenclature

TaskModifyTicketNomenclature() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskModifyTicketNomenclature

TaskNotifyWaitingTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

TaskNotifyWaitingTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskNotifyWaitingTicket

TaskNotifyWaitingTicketConfig - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config

TaskNotifyWaitingTicketConfig() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfig

TaskNotifyWaitingTicketConfigDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config

TaskNotifyWaitingTicketConfigDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskNotifyWaitingTicketConfigDAO

TaskQualifyTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to qualify the ticket

TaskQualifyTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskQualifyTicket

TaskRegisterChannel - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to register the channel on ticket creation

TaskRegisterChannel() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskRegisterChannel

TaskReply - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to reply to a ticket

TaskReply() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReply

TaskReplyAssignUpTicket - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to respond to assigner after assigning up

TaskReplyAssignUpTicket() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReplyAssignUpTicket

TaskReplyConfig - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config

This class represents the configuration of the task TaskReply

TaskReplyConfig() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfig

TaskReplyConfigDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.config

This class is a data access object for TaskReplyConfig

TaskReplyConfigDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.TaskReplyConfigDAO

TaskSelectChannel - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task to reply to a ticket

TaskSelectChannel() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSelectChannel

TaskSphinx - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

This class represents a task that sends ticket data to sphinx

TaskSphinx() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSphinx

TaskTicketEmailExternalUser - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service.task

Class for the EmailExternalUser task

TaskTicketEmailExternalUser() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskTicketEmailExternalUser

TaskTicketEmailExternalUserConfig - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config

Configuration for the task email to external user

TaskTicketEmailExternalUserConfig() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfig

TaskTicketEmailExternalUserConfigDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config

Implementation for the TaskTicketEmailExternalUserConfig DAO

TaskTicketEmailExternalUserConfigDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.TaskTicketEmailExternalUserConfigDAO

TicketEmailExternalUserCc - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc

TicketEmailExternalUserCc

TicketEmailExternalUserCc() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCc

TicketEmailExternalUserCcDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc

Implementation of the TicketEmailExternalUserCc DAO

TicketEmailExternalUserCcDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.cc.TicketEmailExternalUserCcDAO

TicketEmailExternalUserConstants - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider

Constants class for the task EmailExternalUser

TicketEmailExternalUserHistory - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history

TicketEmailExternalUserHistory

TicketEmailExternalUserHistory() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.TicketEmailExternalUserHistory

TicketEmailExternalUserHistoryDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history

Implementation of the TicketEmailExternalUserHistory DAO

TicketEmailExternalUserHistoryDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.history.TicketEmailExternalUserHistoryDAO

TicketEmailExternalUserMessage - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message

TicketEmailExternalUserMessage

TicketEmailExternalUserMessage() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessage

TicketEmailExternalUserMessageDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message

Implementation of the TicketEmailExternalUserMessage DAO

TicketEmailExternalUserMessageDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.message.TicketEmailExternalUserMessageDAO

TicketEmailExternalUserMessageDisplay - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web

Class to display ticket email external user message and associated objects

TicketEmailExternalUserMessageDisplay() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketEmailExternalUserMessageDisplay

TicketEmailExternalUserProvider - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider

Provider for TicketEmailExternalUser

TicketEmailExternalUserProvider(ResourceHistory) - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProvider

Constructor for a given resource

TicketEmailExternalUserProviderManager - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider

Manager for the TicketEmailExternalUser provider

TicketEmailExternalUserProviderManager(String) - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.provider.TicketEmailExternalUserProviderManager

constructor

TicketEmailExternalUserRecipient - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient

TicketEmailExternalUserRecipient

TicketEmailExternalUserRecipient() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipient

TicketEmailExternalUserRecipientDAO - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient

Implementation of the TicketEmailExternalUserRecipient DAO

TicketEmailExternalUserRecipientDAO() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.recipient.TicketEmailExternalUserRecipientDAO

TicketEmailExternalUserTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

TicketEmailExternalUserTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketEmailExternalUserTaskComponent

TicketExternalUserResponseJspBean - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web

TicketExternalUserResponse JSP Bean abstract class for JSP Bean

TicketExternalUserResponseJspBean() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.TicketExternalUserResponseJspBean

TicketingCommentTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

TicketingCommentTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingCommentTaskComponent

TicketingTaskComponent - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.web.task

This class represents a TaskComponent for Ticketing

TicketingTaskComponent() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent

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UNDERSCORE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskNotifyWaitingTicket

UNDERSCORE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskTicketEmailExternalUser

update(EditableTicket) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.EditableTicketService

Update an editable ticket

update(EditableTicket) - Method in interface fr.paris.lutece.plugins.workflow.modules.ticketing.service.ticket.IEditableTicketService

Update an editable ticket

URL_SERVLET - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search.ExternalUserEmailValidationServlet

URL_SERVLET - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.business.externaluser.search.ExternalUserSearchServlet

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validateConfig(ITaskConfig, HttpServletRequest) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.NotifyWaitingTicketTaskComponent

validateConfig(ITaskConfig, HttpServletRequest) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketEmailExternalUserTaskComponent

validateConfig(ITaskConfig, HttpServletRequest) - Method in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.task.TicketingTaskComponent

validEmailList(String, IExternalUserDAO, String) - Static method in class fr.paris.lutece.plugins.workflow.modules.ticketing.utils.WorkflowTicketingUtils

Check if a list of emails (as string) is valid

valueOf(String) - Static method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.MessageDirection

Returns the enum constant of this type with the specified name.

valueOf(int) - Static method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.MessageDirection

returns MessageDirection enum from id

valueOf(String) - Static method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.MessageDirectionExternalUser

Returns the enum constant of this type with the specified name.

valueOf(int) - Static method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.MessageDirectionExternalUser

returns MessageDirectionExternalUser enum from id

values() - Static method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.config.MessageDirection

Returns an array containing the constants of this enum type, in the order they are declared.

values() - Static method in enum fr.paris.lutece.plugins.workflow.modules.ticketing.business.email.config.MessageDirectionExternalUser

Returns an array containing the constants of this enum type, in the order they are declared.

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WorkflowTicketingPlugin - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.service

Ticketing POC GRU module

WorkflowTicketingPlugin() - Constructor for class fr.paris.lutece.plugins.workflow.modules.ticketing.service.WorkflowTicketingPlugin

WorkflowTicketingUtils - Class in fr.paris.lutece.plugins.workflow.modules.ticketing.utils

This class provides utility methods for the module-workflow-ticketing

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XPAGE - Static variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.web.EditTicketXPage

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_resourceHistoryService - Variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask

_resourceHistoryServiceTicketing - Variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskRegisterChannel

_resourceHistoryServiceTicketing - Variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskSelectChannel

_taskInformationService - Variable in class fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.AbstractTicketingTask

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