<#include "action_bar.html" /> <#include "demands_utils.html" /> <@actionMenu panels=panels customer=customer />
<@customerDetails customer=customer />

#i18n{gru.view_customer_demand.demand.panel.list.reference} : ${demand.reference!'Reference missing'}

#i18n{gru.view_customer_demand.demand.panel.list.open.since} : ${displayTimeOpenedTicket(demand.timeOpenedInMs)}

#i18n{gru.view_customer_demand.demand.panel.list.status.customer} : ${demand.customerStatus!''}

#i18n{gru.view_customer_demand.demand.panel.list.status.agent} : ${demand.agentStatus!''}

Etat : <#switch demand.status> <#case 0> En cours <#break> <#case 1> Terminée <#break>

<#list demand.actions as action> ${action.name}

${demand.title!'Title missing'}

<#list demand.notifications?reverse as notification> <#if notification.userDashboard ?? || (notification.email ?? && notification.email.recipient?has_content) || (notification.sms ?? && notification.sms.phoneNumber?has_content) >

${notification.date!i18n('gru.view_customer_demand.list.notification.no.date')} <#if notification.userDashboard ??> ${notification.userDashboard.statusText!i18n('gru.view_customer_demand.list.notification.no.title')}

<#if demand.showDetails>
    <#if notification.userDashboard ??>
  • #i18n{gru.view_customer_demand.list.notification.user.dashboard.1} #i18n{gru.view_customer_demand.list.notification.user.dashboard.2} #i18n{gru.view_customer_demand.list.notification.user.dashboard.2}.

    <#if notification.userDashboard.message?has_content> ${notification.userDashboard.message} <#else> #i18n{gru.view_customer_demand.list.notification.user.dashboard.no.content}
  • <#if notification.email ?? && notification.email.recipient?has_content>
  • #i18n{gru.view_customer_demand.list.notification.email.sendLabel} : ${notification.email.recipient}

    <#if notification.email.subject?has_content> #i18n{gru.view_customer_demand.list.notification.email.labelSubject} : ${notification.email.subject} <#else> #i18n{gru.view_customer_demand.list.notification.email.no.subject}
    <#if notification.email.message?has_content> ${notification.email.message} <#else> #i18n{gru.view_customer_demand.list.notification.email.no.content}
  • <#if notification.sms ?? && notification.sms.phoneNumber?has_content>
  • #i18n{gru.view_customer_demand.list.notification.sms.sendLabel} : ${notification.sms.phoneNumber}

    <#if notification.sms.message?has_content> ${notification.sms.message} <#else> #i18n{gru.view_customer_demand.list.notification.sms.no.content}