| TaskModifyDraft |  | 0 % | | 0 % | 64 | 64 | 147 | 147 | 12 | 12 | 1 | 1 |
| TaskModifyTicket | | 0 % | | 0 % | 60 | 60 | 138 | 138 | 12 | 12 | 1 | 1 |
| TaskEditTicket | | 0 % | | 0 % | 49 | 49 | 136 | 136 | 11 | 11 | 1 | 1 |
| TaskAutomaticCentralizeAttachments | | 0 % | | 0 % | 51 | 51 | 117 | 117 | 18 | 18 | 1 | 1 |
| TaskNotifyWaitingTicket | | 0 % | | 0 % | 23 | 23 | 98 | 98 | 7 | 7 | 1 | 1 |
| TaskAutomaticCentralizeAgent | | 0 % | | 0 % | 46 | 46 | 109 | 109 | 17 | 17 | 1 | 1 |
| TaskTicketEmailExternalUser | | 0 % | | 0 % | 19 | 19 | 92 | 92 | 7 | 7 | 1 | 1 |
| TaskModifyTicketCategory | | 0 % | | 0 % | 29 | 29 | 78 | 78 | 3 | 3 | 1 | 1 |
| TaskModifyDraftCategory | | 0 % | | 0 % | 29 | 29 | 78 | 78 | 3 | 3 | 1 | 1 |
| TaskChooseNextState | | 0 % | | 0 % | 22 | 22 | 86 | 86 | 10 | 10 | 1 | 1 |
| TaskReplyAssignUpTicket | | 0 % | | 0 % | 29 | 29 | 70 | 70 | 6 | 6 | 1 | 1 |
| TaskReply | | 0 % | | 0 % | 15 | 15 | 58 | 58 | 9 | 9 | 1 | 1 |
| TaskReassignTicketToUnitForAUserNotAvailable | | 0 % | | 0 % | 12 | 12 | 50 | 50 | 4 | 4 | 1 | 1 |
| TaskAutomaticCentralizeUsager | | 0 % | | 0 % | 23 | 23 | 47 | 47 | 8 | 8 | 1 | 1 |
| TaskAssignUpTicket | | 0 % | | 0 % | 12 | 12 | 37 | 37 | 3 | 3 | 1 | 1 |
| TaskAssignTicketToMe | | 0 % | | 0 % | 13 | 13 | 30 | 30 | 3 | 3 | 1 | 1 |
| TaskAssignTicketToUser | | 0 % | | 0 % | 9 | 9 | 32 | 32 | 3 | 3 | 1 | 1 |
| TaskAutomaticAgentAssignmentParisFamille | | 0 % | | 0 % | 14 | 14 | 22 | 22 | 4 | 4 | 1 | 1 |
| TaskAutomaticCentralizeInit | | 0 % | | 0 % | 16 | 16 | 35 | 35 | 7 | 7 | 1 | 1 |
| TaskAssignTicketToUnit | | 0 % | | 0 % | 8 | 8 | 31 | 31 | 3 | 3 | 1 | 1 |
| TaskAssignTicketToRQ | | 0 % | | 0 % | 8 | 8 | 18 | 18 | 3 | 3 | 1 | 1 |
| TaskVspTicket | | 0 % | | 0 % | 7 | 7 | 17 | 17 | 5 | 5 | 1 | 1 |
| TaskAssignUnitLinkedToCategory | | 0 % | | 0 % | 8 | 8 | 21 | 21 | 3 | 3 | 1 | 1 |
| AbstractTicketingTask | | 0 % | | 0 % | 6 | 6 | 18 | 18 | 5 | 5 | 1 | 1 |
| TaskModifyTicketNomenclature | | 0 % | | 0 % | 8 | 8 | 18 | 18 | 3 | 3 | 1 | 1 |
| TaskIndexTicket | | 0 % | | 0 % | 6 | 6 | 15 | 15 | 3 | 3 | 1 | 1 |
| TaskAutomaticIdAdminBOInit | | 0 % | | 0 % | 6 | 6 | 11 | 11 | 5 | 5 | 1 | 1 |
| TaskGenerateTicketReference | | 0 % | | 0 % | 7 | 7 | 15 | 15 | 3 | 3 | 1 | 1 |
| TaskSelectChannel | | 0 % | | 0 % | 5 | 5 | 15 | 15 | 3 | 3 | 1 | 1 |
| TaskRegisterChannelCourrierPostal | | 0 % | | 0 % | 4 | 4 | 14 | 14 | 3 | 3 | 1 | 1 |
| TaskRegisterChannel | | 0 % | | 0 % | 4 | 4 | 12 | 12 | 3 | 3 | 1 | 1 |
| TaskCloseTicket | | 0 % | | 0 % | 4 | 4 | 10 | 10 | 3 | 3 | 1 | 1 |
| TaskTicketingUpload | | 0 % | | 0 % | 3 | 3 | 7 | 7 | 2 | 2 | 1 | 1 |
| TaskDeleteDateClosedTicket | | 0 % | | 0 % | 4 | 4 | 11 | 11 | 3 | 3 | 1 | 1 |
| TaskSphinx | | 0 % | | n/a | 3 | 3 | 9 | 9 | 3 | 3 | 1 | 1 |
| TaskMarkAsUnread | | 0 % | | 0 % | 5 | 5 | 7 | 7 | 3 | 3 | 1 | 1 |
| TaskQualifyTicket | | 0 % | | 0 % | 4 | 4 | 9 | 9 | 3 | 3 | 1 | 1 |
| TaskSignalementTicket | | 0 % | | 0 % | 4 | 4 | 9 | 9 | 3 | 3 | 1 | 1 |
| TaskRemoveSignalementTicket | | 0 % | | 0 % | 4 | 4 | 9 | 9 | 3 | 3 | 1 | 1 |
| TaskRemoveVspTicket | | 0 % | | 0 % | 4 | 4 | 9 | 9 | 3 | 3 | 1 | 1 |
| TaskDeleteDraft | | 0 % | | n/a | 3 | 3 | 3 | 3 | 3 | 3 | 1 | 1 |