| loadByIdTicketNotClosed(int) |  | 0% |  | 0% | 2 | 2 | 19 | 19 | 1 | 1 |
| loadByIdTicketNotClosedOrderDesc(int) |  | 0% |  | 0% | 2 | 2 | 17 | 17 | 1 | 1 |
| loadByIdMessageExternalUser(int) |  | 0% |  | 0% | 2 | 2 | 16 | 16 | 1 | 1 |
| loadFirstByIdTicket(int) |  | 0% |  | 0% | 2 | 2 | 16 | 16 | 1 | 1 |
| loadLastByIdTicket(int) |  | 0% |  | 0% | 2 | 2 | 16 | 16 | 1 | 1 |
| createQuestion(TicketEmailExternalUserMessage) |  | 0% | | n/a | 1 | 1 | 11 | 11 | 1 | 1 |
| getHistoryEmailToAnonymize(int, Plugin) |  | 0% |  | 0% | 2 | 2 | 8 | 8 | 1 | 1 |
| update(Map, int, Plugin) |  | 0% |  | 0% | 2 | 2 | 9 | 9 | 1 | 1 |
| getListIDMessageExternalUser(int, Plugin) |  | 0% |  | 0% | 2 | 2 | 7 | 7 | 1 | 1 |
| addAnswer(int, String) |  | 0% | | n/a | 1 | 1 | 7 | 7 | 1 | 1 |
| getLastQuestion(int) |  | 0% |  | 0% | 2 | 2 | 7 | 7 | 1 | 1 |
| nextPrimaryKey() |  | 0% |  | 0% | 2 | 2 | 6 | 6 | 1 | 1 |
| isLastQuestion(int, int) |  | 0% |  | 0% | 3 | 3 | 2 | 2 | 1 | 1 |
| closeMessagesByIdTicket(int) |  | 0% | | n/a | 1 | 1 | 4 | 4 | 1 | 1 |
| deleteByIdMessageExternalUser(int) |  | 0% | | n/a | 1 | 1 | 4 | 4 | 1 | 1 |
| deleteMessageExternalUserByIdTicket(int, Plugin) |  | 0% | | n/a | 1 | 1 | 4 | 4 | 1 | 1 |
| TicketEmailExternalUserMessageDAO() |  | 0% | | n/a | 1 | 1 | 1 | 1 | 1 | 1 |