TaskReassignTicketToUnitForAUserNotAvailable.java
/*
* Copyright (c) 2002-2024, City of Paris
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* License 1.0
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package fr.paris.lutece.plugins.workflow.modules.ticketing.service.task;
import java.text.MessageFormat;
import java.util.List;
import java.util.Locale;
import javax.inject.Inject;
import javax.servlet.http.HttpServletRequest;
import org.apache.commons.lang.StringUtils;
import fr.paris.lutece.plugins.ticketing.business.assignee.AssigneeUnit;
import fr.paris.lutece.plugins.ticketing.business.assignee.AssigneeUser;
import fr.paris.lutece.plugins.ticketing.business.resourcehistory.IResourceWorkflowHistoryDAO;
import fr.paris.lutece.plugins.ticketing.business.search.IndexerActionHome;
import fr.paris.lutece.plugins.ticketing.business.ticket.Ticket;
import fr.paris.lutece.plugins.ticketing.business.ticket.TicketHome;
import fr.paris.lutece.plugins.ticketing.service.TicketReassignUnitResourceService;
import fr.paris.lutece.plugins.ticketing.web.TicketingConstants;
import fr.paris.lutece.plugins.ticketing.web.util.TicketIndexerActionUtil;
import fr.paris.lutece.plugins.unittree.business.unit.Unit;
import fr.paris.lutece.plugins.unittree.business.unit.UnitHome;
import fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryService;
import fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory;
import fr.paris.lutece.plugins.workflow.utils.WorkflowUtils;
import fr.paris.lutece.portal.business.user.AdminUser;
import fr.paris.lutece.portal.business.user.AdminUserHome;
import fr.paris.lutece.portal.service.admin.AdminAuthenticationService;
import fr.paris.lutece.portal.service.i18n.I18nService;
import fr.paris.lutece.portal.service.spring.SpringContextService;
/**
* This class represents a task to assign a unit
*
*/
public class TaskReassignTicketToUnitForAUserNotAvailable extends AbstractTicketingTask
{
// Messages
private static final String MESSAGE_ASSIGN_TICKET_TO_UNIT = "module.workflow.ticketing.task_assign_ticket_to_unit.labelAssignTicketToUnit";
private static final String MESSAGE_ASSIGN_TICKET_TO_UNIT_INFORMATION = "module.workflow.ticketing.task_reassign_ticket_to_unit.information";
private static final String MESSAGE_REASSIGN_TICKET_NO_MODIFICATIONS_INFORMATION = "module.workflow.ticketing.task_reassign_ticket.no_modifications_information";
// PARAMETERS
public static final String PARAMETER_ASSIGNEE_UNIT = "id_unit";
private TicketReassignUnitResourceService _ticketReassignUnitResourceService = SpringContextService.getBean( TicketReassignUnitResourceService.BEAN_NAME );
IResourceWorkflowHistoryDAO dao = SpringContextService.getBean( "ticketing.resourceWorkflowHistoryDAO" );
// Services
@Inject
protected IResourceHistoryService _resourceHistoryServiceTicketing;
@Override
public String processTicketingTask( int nIdResourceHistory, HttpServletRequest request, Locale locale )
{
String strTaskInformation = StringUtils.EMPTY;
String strUserId = request.getParameter( "id_user" );
int nUserId = Integer.parseInt( strUserId );
AdminUser user = AdminUserHome.findByPrimaryKey( nUserId );
AdminUser adminUser = AdminAuthenticationService.getInstance( ).getRegisteredUser( request );
if ( null != user )
{
// unite pour le tranfsert des tickets
Unit unitToTransfer = null;
// cas 1 : le user appatient a une unite
boolean isUserInUnit = _ticketReassignUnitResourceService.checkUserInUnit( nUserId );
Ticket ticket = TicketHome.findByPrimaryKey( dao.getidRessourceFromResourceWorkflowHistory( nIdResourceHistory ) );
if ( ticket != null )
{
if ( isUserInUnit )
{
// cas 1 : il appartient a une entite
List<Unit> unitsOfUser = UnitHome.findByIdUser( nUserId );
unitToTransfer = unitsOfUser.get( 0 );
}
else
{
// cas 2 : il n'appartient pas a une entite
unitToTransfer = _ticketReassignUnitResourceService.findUnitToTransfer( ticket, nUserId );
}
if ( ( unitToTransfer != null ) )
{
AssigneeUnit assigneeOldUnit = null;
if ( null != ticket.getAssigneeUnit( ) )
{
assigneeOldUnit = ticket.getAssigneeUnit( );
}
AssigneeUnit assigneeNewUnit = new AssigneeUnit( unitToTransfer );
AssigneeUser assigner = new AssigneeUser( adminUser );
ticket.setAssignerUser( assigner );
ticket.setAssignerUnit( assigneeOldUnit );
assigneeNewUnit.setUnitId( unitToTransfer.getIdUnit( ) );
assigneeNewUnit.setName( unitToTransfer.getLabel( ) );
ticket.setAssigneeUnit( assigneeNewUnit );
ticket.setAssigneeUser( null );
TicketHome.update( ticket );
immediateTicketIndexingWaiting( ticket );
request.setAttribute( TicketingConstants.ATTRIBUTE_IS_UNIT_CHANGED, ( assigneeNewUnit != assigneeOldUnit ) );
request.setAttribute( TicketingConstants.ATTRIBUTE_REDIRECT_AFTER_WORKFLOW_ACTION, REDIRECT_TO_LIST );
strTaskInformation = MessageFormat.format( I18nService.getLocalizedString( MESSAGE_ASSIGN_TICKET_TO_UNIT_INFORMATION, Locale.FRENCH ),
user.getFirstName( ), user.getLastName( ), unitToTransfer.getLabel( ) );
// insert in workflow_resource_history_ticketing
ResourceHistory resourceHistory = new ResourceHistory( );
resourceHistory.setIdHistory( nIdResourceHistory );
resourceHistory.setIdChannel( ticket.getChannel( ).getId( ) );
if ( assigneeOldUnit == null )
{
resourceHistory.setIdUnitOld( -1 );
}
else
{
resourceHistory.setIdUnitOld( assigneeOldUnit.getUnitId( ) );
}
resourceHistory.setIdUnitNew( unitToTransfer.getIdUnit( ) );
_resourceHistoryServiceTicketing.create( resourceHistory, WorkflowUtils.getPlugin( ) );
}
}
// In the case when there are no modifications
if ( strTaskInformation.equals( StringUtils.EMPTY ) )
{
strTaskInformation = I18nService.getLocalizedString( MESSAGE_REASSIGN_TICKET_NO_MODIFICATIONS_INFORMATION, locale );
}
}
return strTaskInformation;
}
@Override
public String getTitle( Locale locale )
{
return I18nService.getLocalizedString( MESSAGE_ASSIGN_TICKET_TO_UNIT, locale );
}
/**
* Immediate indexation of a Ticket for the Backoffice
*
* @param idTicket
* the id of the Ticket to index
*/
protected void immediateTicketIndexingWaiting( Ticket ticket )
{
IndexerActionHome.create( TicketIndexerActionUtil.createIndexerActionFromTicket( ticket ) );
}
}