TaskReplyAssignUpTicket.java
/*
* Copyright (c) 2002-2024, City of Paris
* All rights reserved.
*
* Redistribution and use in source and binary forms, with or without
* modification, are permitted provided that the following conditions
* are met:
*
* 1. Redistributions of source code must retain the above copyright notice
* and the following disclaimer.
*
* 2. Redistributions in binary form must reproduce the above copyright notice
* and the following disclaimer in the documentation and/or other materials
* provided with the distribution.
*
* 3. Neither the name of 'Mairie de Paris' nor 'Lutece' nor the names of its
* contributors may be used to endorse or promote products derived from
* this software without specific prior written permission.
*
* THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS"
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*
* License 1.0
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package fr.paris.lutece.plugins.workflow.modules.ticketing.service.task;
import java.text.MessageFormat;
import java.util.ArrayList;
import java.util.List;
import java.util.ListIterator;
import java.util.Locale;
import javax.inject.Inject;
import javax.servlet.http.HttpServletRequest;
import org.apache.commons.lang.StringUtils;
import fr.paris.lutece.plugins.ticketing.business.assignee.AssigneeUnit;
import fr.paris.lutece.plugins.ticketing.business.assignee.AssigneeUser;
import fr.paris.lutece.plugins.ticketing.business.ticket.Ticket;
import fr.paris.lutece.plugins.ticketing.business.ticket.TicketHome;
import fr.paris.lutece.plugins.ticketing.web.TicketingConstants;
import fr.paris.lutece.plugins.unittree.business.unit.Unit;
import fr.paris.lutece.plugins.unittree.business.unit.UnitHome;
import fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryService;
import fr.paris.lutece.plugins.workflow.utils.WorkflowUtils;
import fr.paris.lutece.plugins.workflowcore.business.resource.ResourceHistory;
import fr.paris.lutece.portal.business.user.AdminUser;
import fr.paris.lutece.portal.business.user.AdminUserHome;
import fr.paris.lutece.portal.service.i18n.I18nService;
import fr.paris.lutece.portal.service.util.AppPropertiesService;
/**
* This class represents a task to respond to assigner after assigning up
*
*/
public class TaskReplyAssignUpTicket extends AbstractTicketingTask
{
// Messages
private static final String MESSAGE_REPLY_ASSIGN_UP_TICKET = "module.workflow.ticketing.task_reply_assign_up_ticket.labelReplyAssignUpTicket";
private static final String MESSAGE_REPLY_ASSIGN_UP_TICKET_INFORMATION = "module.workflow.ticketing.task_reply_assign_up_ticket.information";
private static final String MESSAGE_REPLY_ASSIGN_TICKET_NO_CURRENT_USER = "module.workflow.ticketing.task_reply_assign_up_ticket.no_current_user";
private static final String MESSAGE_REPLY_ASSIGN_TICKET_NO_USER_FOUND = "module.workflow.ticketing.task_reply_assign_up_ticket.no_user_found";
private static final String PROPERTY_ASSIGN_UP_ACTION_ID = "workflow-ticketing.workflow.action.id.assignUp";
private static final String PROPERTY_ASSIGN_TO_UNIT_ACTION_ID = "workflow-ticketing.workflow.action.id.assignToUnit";
private static final int ASSIGN_UP_ACTION_ID = AppPropertiesService.getPropertyInt( PROPERTY_ASSIGN_UP_ACTION_ID, 304 );
private static final int ASSIGN_TO_UNIT_ACTION_ID = AppPropertiesService.getPropertyInt( PROPERTY_ASSIGN_TO_UNIT_ACTION_ID, 305 );
// Services
@Inject
protected IResourceHistoryService _resourceHistoryServiceTicketing;
@Override
public String processTicketingTask( int nIdResourceHistory, HttpServletRequest request, Locale locale )
{
String strTaskInformation = StringUtils.EMPTY;
// We get the ticket to modify
Ticket ticket = getTicket( nIdResourceHistory );
if ( ticket != null )
{
AssigneeUnit assigneeUnit = ticket.getAssigneeUnit( );
AssigneeUser assigneeUser = ticket.getAssigneeUser( );
String strCurrentUnit = null;
if ( assigneeUnit != null )
{
strCurrentUnit = assigneeUnit.getName( );
}
if ( assigneeUser == null )
{
assigneeUser = new AssigneeUser( );
}
AdminUser user = getAssigner( nIdResourceHistory );
Unit unit = getAssignerUnitBeforeRelance( nIdResourceHistory );
if ( ( user != null ) && ( user.getUserId( ) != assigneeUser.getAdminUserId( ) ) )
{
assigneeUser.setAdminUserId( user.getUserId( ) );
assigneeUser.setEmail( user.getEmail( ) );
assigneeUser.setFirstname( user.getFirstName( ) );
assigneeUser.setLastname( user.getLastName( ) );
ticket.setAssigneeUser( assigneeUser );
if ( ticket.getAssignerUnit( ).getUnitId( ) != ticket.getAssigneeUnit( ).getUnitId( ) )
{
request.setAttribute( TicketingConstants.ATTRIBUTE_IS_UNIT_CHANGED, true );
}
if ( unit != null )
{
AssigneeUnit assigneeUnitOld = new AssigneeUnit( unit );
ticket.setAssigneeUnit( assigneeUnitOld );
}
else
{
List<Unit> unitsList = UnitHome.findByIdUser( user.getUserId( ) );
if ( ( unitsList != null ) && ( !unitsList.isEmpty( ) ) )
{
assigneeUnit = new AssigneeUnit( unitsList.get( 0 ) );
ticket.setAssigneeUnit( assigneeUnit );
}
}
ticket.setAssignerUser( null );
ticket.setAssignerUnit( null );
TicketHome.update( ticket );
strTaskInformation = MessageFormat.format( I18nService.getLocalizedString( MESSAGE_REPLY_ASSIGN_UP_TICKET_INFORMATION, Locale.FRENCH ),
( strCurrentUnit != null ) ? strCurrentUnit : StringUtils.EMPTY,
( ticket.getAssigneeUser( ) != null ) ? ( ticket.getAssigneeUser( ).getFirstname( ) + " " + ticket.getAssigneeUser( ).getLastname( ) )
: I18nService.getLocalizedString( MESSAGE_REPLY_ASSIGN_TICKET_NO_CURRENT_USER, Locale.FRENCH ),
( ticket.getAssigneeUnit( ) != null ) ? ticket.getAssigneeUnit( ).getName( ) : StringUtils.EMPTY );
}
else
{
strTaskInformation = I18nService.getLocalizedString( MESSAGE_REPLY_ASSIGN_TICKET_NO_USER_FOUND, Locale.FRENCH );
}
}
if ( request != null )
{
request.setAttribute( TicketingConstants.ATTRIBUTE_REDIRECT_AFTER_WORKFLOW_ACTION, REDIRECT_TO_LIST );
}
return strTaskInformation;
}
/**
* Get the user assigning up the ticket corresponding to the resource of the resourceHistory id
*
* @param nIdResourceHistory
* the resourceHistory id
* @return the user assigning up the ticket corresponding to the resource of the resourceHistory id , {@code null} otherwise
*/
protected AdminUser getAssigner( int nIdResourceHistory )
{
ResourceHistory resourceHistory = _resourceHistoryService.findByPrimaryKey( nIdResourceHistory );
List<Integer> listIdResource = new ArrayList<>( );
listIdResource.add( resourceHistory.getIdResource( ) );
List<Integer> listIdHistory = _resourceHistoryService.getListHistoryIdByListIdResourceId( listIdResource, resourceHistory.getResourceType( ),
resourceHistory.getWorkflow( ).getId( ) );
boolean isAssignUpActionFound = false;
ListIterator<Integer> iterator = listIdHistory.listIterator( listIdHistory.size( ) );
while ( !isAssignUpActionFound && iterator.hasPrevious( ) )
{
resourceHistory = _resourceHistoryService.findByPrimaryKey( iterator.previous( ) );
if ( ( resourceHistory.getAction( ).getId( ) == ASSIGN_UP_ACTION_ID ) || ( resourceHistory.getAction( ).getId( ) == ASSIGN_TO_UNIT_ACTION_ID ) )
{
isAssignUpActionFound = true;
}
}
return ( isAssignUpActionFound ? AdminUserHome.findUserByLogin( resourceHistory.getUserAccessCode( ) ) : null );
}
/**
* Get the unit assigning up the ticket corresponding to the resource of the resourceHistory id
*
* @param nIdResourceHistory
* the resourceHistory id
* @return the unit assigning up the ticket corresponding to the resource of the resourceHistory id , {@code null} otherwise
*/
protected Unit getAssignerUnitBeforeRelance( int nIdResourceHistory )
{
ResourceHistory resourceHistory = _resourceHistoryService.findByPrimaryKey( nIdResourceHistory );
List<Integer> listIdResource = new ArrayList<>( );
listIdResource.add( resourceHistory.getIdResource( ) );
List<Integer> listIdHistory = _resourceHistoryService.getListHistoryIdByListIdResourceId( listIdResource, resourceHistory.getResourceType( ),
resourceHistory.getWorkflow( ).getId( ) );
boolean isAssignUpActionFound = false;
ListIterator<Integer> iterator = listIdHistory.listIterator( listIdHistory.size( ) );
fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory resourceHistoryTicketing = null;
while ( !isAssignUpActionFound && iterator.hasPrevious( ) )
{
resourceHistory = _resourceHistoryService.findByPrimaryKey( iterator.previous( ) );
if ( ( resourceHistory.getAction( ).getId( ) == ASSIGN_UP_ACTION_ID ) || ( resourceHistory.getAction( ).getId( ) == ASSIGN_TO_UNIT_ACTION_ID ) )
{
isAssignUpActionFound = true;
resourceHistoryTicketing = _resourceHistoryServiceTicketing.findOldUnitByPrimaryKey( resourceHistory.getId( ), WorkflowUtils.getPlugin( ) );
}
}
return ( resourceHistoryTicketing != null ? UnitHome.findByPrimaryKey( resourceHistoryTicketing.getIdUnitOld( ) ) : null );
}
@Override
public String getTitle( Locale locale )
{
return I18nService.getLocalizedString( MESSAGE_REPLY_ASSIGN_UP_TICKET, locale );
}
}