TaskSelectChannel.java

/*
 * Copyright (c) 2002-2024, City of Paris
 * All rights reserved.
 *
 * Redistribution and use in source and binary forms, with or without
 * modification, are permitted provided that the following conditions
 * are met:
 *
 *  1. Redistributions of source code must retain the above copyright notice
 *     and the following disclaimer.
 *
 *  2. Redistributions in binary form must reproduce the above copyright notice
 *     and the following disclaimer in the documentation and/or other materials
 *     provided with the distribution.
 *
 *  3. Neither the name of 'Mairie de Paris' nor 'Lutece' nor the names of its
 *     contributors may be used to endorse or promote products derived from
 *     this software without specific prior written permission.
 *
 * THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS"
 * AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
 * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
 * ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE
 * LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
 * CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
 * SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
 * INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
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 * ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
 * POSSIBILITY OF SUCH DAMAGE.
 *
 * License 1.0
 */
package fr.paris.lutece.plugins.workflow.modules.ticketing.service.task;

import java.util.Locale;

import javax.inject.Inject;
import javax.servlet.http.HttpServletRequest;

import org.apache.commons.lang.StringUtils;

import fr.paris.lutece.plugins.ticketing.business.ticket.Ticket;
import fr.paris.lutece.plugins.ticketing.service.util.PluginConfigurationService;
import fr.paris.lutece.plugins.ticketing.web.TicketingConstants;
import fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.IResourceHistoryService;
import fr.paris.lutece.plugins.workflow.modules.ticketing.business.resourcehistory.ResourceHistory;
import fr.paris.lutece.plugins.workflow.utils.WorkflowUtils;
import fr.paris.lutece.portal.business.user.AdminUser;
import fr.paris.lutece.portal.service.admin.AdminUserService;
import fr.paris.lutece.portal.service.i18n.I18nService;

/**
 * This class represents a task to reply to a ticket
 *
 */
public class TaskSelectChannel extends AbstractTicketingTask
{
    private static final String MESSAGE_SELECT_CHANNEL = "module.workflow.ticketing.task_select_channel.labelChannel";

    // PARAMETERS
    public static final String PARAMETER_USER_MESSAGE = "user_message";

    // Services
    @Inject
    protected IResourceHistoryService _resourceHistoryServiceTicketing;

    @Override
    public String getTitle( Locale locale )
    {
        return I18nService.getLocalizedString( MESSAGE_SELECT_CHANNEL, locale );
    }

    @Override
    protected String processTicketingTask( int nIdResourceHistory, HttpServletRequest request, Locale locale )
    {
        String strTaskInformation = StringUtils.EMPTY;
        int idChannel = TicketingConstants.NO_ID_CHANNEL;

        AdminUser user = AdminUserService.getAdminUser( request );
        int nIdUserFront = PluginConfigurationService.getInt( PluginConfigurationService.PROPERTY_ADMINUSER_ID_FRONT, TicketingConstants.PROPERTY_UNSET_INT );

        if ( ( user != null ) && ( user.getUserId( ) != nIdUserFront ) )
        {
            idChannel = Integer.parseInt( request.getParameter( TicketingConstants.PARAMETER_ID_CHANNEL ) );
        }
        else
        {
            Ticket ticket = getTicket( nIdResourceHistory );
            idChannel = ticket.getChannel( ).getId( );
        }

        ResourceHistory resourceHistory = new ResourceHistory( );
        resourceHistory.setIdHistory( nIdResourceHistory );
        resourceHistory.setIdChannel( idChannel );
        _resourceHistoryServiceTicketing.create( resourceHistory, WorkflowUtils.getPlugin( ) );

        return strTaskInformation;
    }
}