| Element | Missed Instructions | Cov. | Missed Branches | Cov. | Missed | Cxty | Missed | Lines | Missed | Methods | Missed | Classes |
| Total | 969 of 969 | 0% | 74 of 74 | 0% | 66 | 66 | 216 | 216 | 29 | 29 | 4 | 4 |
| TicketExternalUserResponseJspBean.java | | 0% | | 0% | 24 | 24 | 108 | 108 | 9 | 9 | 1 | 1 |
| EditTicketXPage.java | | 0% | | 0% | 26 | 26 | 81 | 81 | 9 | 9 | 1 | 1 |
| ModifyTicketCategoryJspBean.java | | 0% | | 0% | 7 | 7 | 14 | 14 | 2 | 2 | 1 | 1 |
| TicketEmailExternalUserMessageDisplay.java | | 0% | n/a | 9 | 9 | 13 | 13 | 9 | 9 | 1 | 1 |