A C D E F G H I L N P Q R S T U V

A

AbstractSubject - Class in fr.paris.lutece.plugins.helpdesk.business

This class represent a generic helpdesk subject

AbstractSubject() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.AbstractSubject

AbstractSubjectHome - Class in fr.paris.lutece.plugins.helpdesk.business

This class provides instances management methods (create, find, ...)

AbstractSubjectHome() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

AbstractSubjectHomeInterface - Interface in fr.paris.lutece.plugins.helpdesk.business

This interface provides the signature of methods to implement by classes which implements it

addIndexerAction(String, int, String) - Static method in class fr.paris.lutece.plugins.helpdesk.utils.HelpdeskIndexerUtils

Warn that a action has been done.

ANCHOR_QUESTION_ANSWER - Static variable in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskApp

ANCHOR_SUBJECT - Static variable in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskApp

C

canBeRemoved(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqRoleRemovalListener

Check if the object can be safely removed

canBeRemoved(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqWorkgroupRemovalListener

Check if the object can be safely removed

canBeRemoved(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeMailingListRemovalListener

Check if the object can be safely removed

CONSTANT_QUESTION_ANSWER_TYPE_RESOURCE - Static variable in class fr.paris.lutece.plugins.helpdesk.utils.HelpdeskIndexerUtils

CONSTANT_SUBJECT_TYPE_RESOURCE - Static variable in class fr.paris.lutece.plugins.helpdesk.utils.HelpdeskIndexerUtils

countbySubject(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IQuestionAnswerDAO

countbySubject(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerDAO

countbySubject(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerHome

Count QuestionAnswewr for one Subject

countQuestion(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.ISubjectDAO

countQuestion(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

return the count of all announce for Field

countQuestionSubject(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.SubjectHome

return the count of all announce for Field

create(AbstractSubject, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Creation of an instance of an article AbstractSubject

create(QuestionAnswer, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerHome

Creation of an instance of an article QuestionAnswer

create(VisitorQuestion, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionHome

Creation of an instance of an article VisitorQuestion

createLinkToFaq(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Create a new record in the table.

D

delete(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqDAO

Delete a record from the table

delete(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.FaqHome

Delete a record from the table

delete(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IAbstractSubjectDAO

Delete a record from the table

delete(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IFaqDAO

Delete a record from the table

delete(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IQuestionAnswerDAO

Delete a record from the table

delete(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IVisitorQuestionDAO

Delete a record from the table

delete(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerDAO

Delete a record from the table

delete(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

Delete a record from the table

delete(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

Delete a record from the table

delete(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionDAO

Delete a record from the table

deleteAll(Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IQuestionAnswerDAO

Delete all records from the table

deleteAll(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerDAO

Delete all records from the table

deleteAllLinksToFaq(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IAbstractSubjectDAO

delete a record in the table.

deleteAllLinksToFaq(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

delete a record in the table.

deleteAllLinksToFaq(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

delete a record in the table.

deleteBySubject(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IQuestionAnswerDAO

Delete a record from the table

deleteBySubject(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerDAO

Delete a record from the table

deleteLinkToFaq(int, int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IAbstractSubjectDAO

delete a record in the table.

deleteLinkToFaq(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

delete a record in the table.

deleteLinkToFaq(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

delete a record in the table.

doActionSelectionQuestionAnswer(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes QuestionAnswer action for multiselection

doConfirmImportQuestionAnswerList(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes the import of question answer due to a csv file without deleting old question list

doCreateFaq(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes faq creation

doCreateQuestionAnswer(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes QuestionAnswer creation

doCreateSubject(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes subject creation

doCreateTheme(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes the creation of a theme

doExportQuestionCSV(HttpServletRequest, HttpServletResponse) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskSearchJspBean

Return csv file from the selected questions

doGoDownQuestion(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Move the question down

doGoDownSubject(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Move the subject down

doGoDownTheme(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Move the theme down

doGoInSubject(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Move the subject in a parent subject

doGoInTheme(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Move the theme in a parent theme

doGoOutSubject(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Move the subject out a parent subject

doGoOutTheme(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Move the theme out a parent theme

doGoUpQuestion(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Move the question up

doGoUpSubject(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Move the subject up

doGoUpTheme(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Move the theme up

doImportQuestionAnswerList(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes the import of question answer due to a csv file

doModifyFaq(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes subject modification

doModifyQuestionAnswer(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes QuestionAnswer modification

doModifySubject(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes subject modification

doModifyTheme(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes the modification of a theme

doModifyVisitorQuestion(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes visitor question modification

doPublishQuestionAnswer(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes QuestionAnswer publication

doRemoveFaq(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes faq removal

doRemoveQuestionAnswer(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes QuestionAnswer removal

doRemoveSelection(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes QuestionAnswer Selection removal

doRemoveSubject(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes subject removal

doRemoveTheme(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes theme removal

doRemoveVisitorQuestion(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes visitor question removal

doSendQuestionMail(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskApp

Processes the sending of a question

doUnpublishQuestionAnswer(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Processes QuestionAnswer unpublication

E

EnumColumns - Enum in fr.paris.lutece.plugins.helpdesk.web

Specify the list of mandatory columns in CSV file

F

Faq - Class in fr.paris.lutece.plugins.helpdesk.business

This class represents a Faq object.

Faq() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.Faq

Creates a new Faq object.

FaqDAO - Class in fr.paris.lutece.plugins.helpdesk.business

This class provides Data Access methods for Faq objects

FaqDAO() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.FaqDAO

FaqHome - Class in fr.paris.lutece.plugins.helpdesk.business

This class provides instances management methods (create, find, ...)

FaqHome() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.FaqHome

FaqResourceIdService - Class in fr.paris.lutece.plugins.helpdesk.service

Resource Id service for RBAC features to control access to portlet

FaqResourceIdService() - Constructor for class fr.paris.lutece.plugins.helpdesk.service.FaqResourceIdService

FaqRoleRemovalListener - Class in fr.paris.lutece.plugins.helpdesk.business

Faq Removal Listener

FaqRoleRemovalListener() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.FaqRoleRemovalListener

FaqWorkgroupRemovalListener - Class in fr.paris.lutece.plugins.helpdesk.business

Faq Removal Listener

FaqWorkgroupRemovalListener() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.FaqWorkgroupRemovalListener

FIELD_FAQ_ID - Static variable in class fr.paris.lutece.plugins.helpdesk.service.helpdesksearch.HelpdeskSearchItem

FIELD_SUBJECT - Static variable in class fr.paris.lutece.plugins.helpdesk.service.helpdesksearch.HelpdeskSearchItem

findAll(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Returns AbstractSubject list

findAll(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqDAO

Finds all objects of this type

findAll(Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.FaqHome

Finds all objects of this type

findAll(Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IAbstractSubjectDAO

Finds all objects of this type

findAll(Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IFaqDAO

Finds all objects of this type

findAll(Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IQuestionAnswerDAO

Find all objects.

findAll(Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IVisitorQuestionDAO

Find all objects

findAll(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerDAO

Find all objects.

findAll(Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerHome

Returns QuestionAnswer list

findAll(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

Finds all objects of this type

findAll(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

Finds all objects of this type

findAll(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionDAO

Find all objects

findAll(Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionHome

Returns VisitorQuestion list

findAllReferenceList(Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.ThemeHome

Returns Theme list

findArchivedQuestionsByTheme(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IVisitorQuestionDAO

Find all archived questions by Theme

findArchivedQuestionsByTheme(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionDAO

Find all archived questions by Theme

findArchivedQuestionsByTheme(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionHome

Returns VisitorQuestion list

findAuthorizedFaq(String[], Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqDAO

Finds all authorized objects of this type specified by roleKey (front office)

findAuthorizedFaq(String[], Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.FaqHome

Finds all authorized objects of this type specified by roleKey

findAuthorizedFaq(String[], Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IFaqDAO

Finds all authorized objects of this type specified by roleKey

findAuthorizedFaqWhitoutNoneRole(String[], Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.FaqHome

Finds all authorized objects of this type specified by roleKey.

findByFaqOrder(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Returns an instance of the AbstractSubject whose identifier is specified in parameter

findByFaqOrder(int, int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IAbstractSubjectDAO

Find a abstractSubject with the faq id and the order.

findByFaqOrder(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

Find a subject with the faq id and the order.

findByFaqOrder(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

Find a theme with the faq id and the order.

findByIdFaq(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Finds all Subject specified by the Faq id

findByIdFaq(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IAbstractSubjectDAO

Finds all AbstractSubject specified by the Faq id

findByIdFaq(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

Finds all Subject specified by the Faq id

findByIdFaq(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

Finds all Theme specified by the Faq id

findByIdParent(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Finds all AbstractSubject specified by the parent id

findByIdParent(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IAbstractSubjectDAO

Finds all AbstractSubject specified by the parent id

findByIdParent(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

Finds all Subject specified by the parent id

findByIdParent(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

Finds all Theme specified by the parent id

findByIdSubject(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IQuestionAnswerDAO

Find questions specified by id subject

findByIdSubject(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerDAO

Find questions specified by id subject

findByIdSubject(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerHome

Find questions specified by id subject

findByKeywords(String, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IQuestionAnswerDAO

load the data of QuestionAnswer from the table

findByKeywords(String, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerDAO

load the data of QuestionAnswer from the table

findByKeywords(String, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerHome

Find questions containing a list of keywords

findByOrder(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Returns an instance of the AbstractSubject whose identifier is specified in parameter

findByOrder(int, int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IAbstractSubjectDAO

Find a abstractSubject with the parent id and the order.

findByOrder(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

Find a subject with the parent id and the order.

findByOrder(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

Find a theme with the parent id and the order.

findByPrimaryKey(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Returns an instance of the AbstractSubject whose identifier is specified in parameter

findByPrimaryKey(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerHome

Returns an instance of the article QuestionAnswer whose identifier is specified in parameter

findByPrimaryKey(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionHome

Returns an instance of the article VisitorQuestion whose identifier is specified in parameter

findBySubjectId(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqDAO

Find a faq containing the subject

findBySubjectId(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.FaqHome

Find a faq containing the subject

findBySubjectId(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IFaqDAO

Find a faq containing the subject

findByTheme(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IVisitorQuestionDAO

Find all objects

findByTheme(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionDAO

Find all objects

findByTheme(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionHome

Returns VisitorQuestion list

findByUser(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IVisitorQuestionDAO

Find all objects

findByUser(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionDAO

Find all objects

findByUser(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionHome

Returns VisitorQuestion list

findByWorkgroup(String[], Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqDAO

Finds all objects of this type

findByWorkgroup(String[], Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.FaqHome

Finds all objects of this type

findByWorkgroup(String[], Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IFaqDAO

Finds all objects of this type

findListFaq(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqDAO

Finds all objects of this type

findListFaq(Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.FaqHome

Finds all objects of this type

findListFaq(Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IFaqDAO

Finds all objects of this type

findQuestion(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.SubjectHome

Returns Question list for Subject

findQuestion(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.ThemeHome

Returns Question list for Theme

findQuestions(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.ISubjectDAO

Returns all questions on a subject

findQuestions(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IThemeDAO

Returns all questions on a Theme

findQuestions(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

Returns all questions on a subject

findQuestions(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

Returns all questions on a Theme

findReferenceList(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqDAO

Finds all objects of this type

findReferenceList(Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.FaqHome

Finds all objects of this type

findReferenceList(Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IFaqDAO

Finds all objects of this type

findSubject(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

Finds all objects of this type

FIRST_ORDER - Static variable in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

FIRST_ORDER - Static variable in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerHome

fr.paris.lutece.plugins.helpdesk.business - package fr.paris.lutece.plugins.helpdesk.business

fr.paris.lutece.plugins.helpdesk.service - package fr.paris.lutece.plugins.helpdesk.service

fr.paris.lutece.plugins.helpdesk.service.helpdesksearch - package fr.paris.lutece.plugins.helpdesk.service.helpdesksearch

fr.paris.lutece.plugins.helpdesk.service.search - package fr.paris.lutece.plugins.helpdesk.service.search

fr.paris.lutece.plugins.helpdesk.utils - package fr.paris.lutece.plugins.helpdesk.utils

fr.paris.lutece.plugins.helpdesk.web - package fr.paris.lutece.plugins.helpdesk.web

G

getAnswer() - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

Returns the answer associated with this object

getAnswer() - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Returns the answer

getAnswerSelection(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the answer selection

getArchivedQuestionList(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the list of archived questions

getByName(String) - Static method in enum fr.paris.lutece.plugins.helpdesk.web.EnumColumns

Get the EnumColumns by name

getChilds(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubject

Get the child abstract subject list

getChilds(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.Subject

Get the child subjects

getChilds(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.Theme

Get the child Theme list

getConfirmRemoveFaq(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the faq removal form

getConfirmRemoveQuestionAnswer(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the subject removal form

getConfirmRemoveSubject(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the subject removal form

getConfirmRemoveTheme(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the Theme removal form

getContactForm(HttpServletRequest, Plugin, Faq) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskApp

Returns the contact form

getContactFormError(HttpServletRequest, Faq) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskApp

Returns the contact form's result page

getContactFormResult(HttpServletRequest, Faq) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskApp

Returns the contact form's result page

getCreateFaq(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the faq creation form

getCreateQuestionAnswer(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the QuestionAnswer creation form

getCreateSubject(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the subject creation form

getCreateTheme(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the theme creation form

getCreationDate() - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

getDAO() - Method in interface fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHomeInterface

Signature of the method which returns the instance of the AbstractSubject DAO singleton : must be implemented

getDAO() - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectHome

Return the used dao

getDAO() - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeHome

Return the used DAO

getDate() - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Returns the date of the visitor question

getDescription() - Method in class fr.paris.lutece.plugins.helpdesk.business.Faq

Get the Description

getDescription() - Method in class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

Returns the indexer service description

getDocument(int, QuestionAnswer, String, String, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

Builds a document which will be used by Lucene during the indexing of the question/answer list

getDocument(Subject, String, String, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

Builds a document which will be used by Lucene during the indexing of the subject list

getDocuments(String) - Method in class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

Get the subject document

getEmail() - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Returns the email address of the visitor

getFaq(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.Subject

Gets the owning Faq

getFaqList(HttpServletRequest, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskApp

Returns the contact form's result page

getFirstname() - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Returns the first name of the visitor

getId() - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubject

Returns the identifier of the abstract subject

getId() - Method in class fr.paris.lutece.plugins.helpdesk.business.Faq

Get the Id

getIdMailingList() - Method in class fr.paris.lutece.plugins.helpdesk.business.Theme

Get the mailing list id

getIdOrder() - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubject

getIdOrder() - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

getIdParent() - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubject

getIdQuestionAnswer() - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

Returns the identifier of the object

getIdSubject() - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

Returns the identifier of the subject

getIdTheme() - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Returns the theme

getIdUser() - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Returns the identifier of the HelpdeskUser.

getIdVisitorQuestion() - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Returns the identifier of the object

getImportQuestionAnswerList(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the list of archived questions

getInstance() - Static method in class fr.paris.lutece.plugins.helpdesk.business.SubjectHome

Returns the instance of SubjectHome

getInstance() - Static method in class fr.paris.lutece.plugins.helpdesk.business.ThemeHome

Returns the instance of ThemeHome

getInstance() - Static method in class fr.paris.lutece.plugins.helpdesk.service.helpdesksearch.HelpdeskSearchService

Get the HelpdeskSearchService instance

getInstance() - Static method in class fr.paris.lutece.plugins.helpdesk.service.HelpdeskService

Returns the instance of the singleton

getLastname() - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Returns the last name of the visitor

getListType() - Method in class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

getManageHelpdesk(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the list of F.A.Q.

getManageHelpdeskAdmin(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the help desk administration menu - the list of themes

getMaxOrder(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Get the max order of a parent AbstractSubject

getMaxOrder(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IAbstractSubjectDAO

Get the max order of a parent abstractSubject

getMaxOrder(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IQuestionAnswerDAO

Get the max order of a given subject

getMaxOrder(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerDAO

Get the max order of a given subject

getMaxOrder(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

Get the max order of a parent subject

getMaxOrder(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

Get the max order of a parent theme

getModifyFaq(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the faq modification form

getModifyQuestionAnswer(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the QuestionAnswer modification

getModifySubject(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the subject modification form

getModifyTheme(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the theme modification form

getModifyVisitorQuestion(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the visitor question modification form

getName() - Method in class fr.paris.lutece.plugins.helpdesk.business.Faq

Get the name

getName() - Method in class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

Get the name of the indexer.

getName() - Method in enum fr.paris.lutece.plugins.helpdesk.web.EnumColumns

Get the Column name

getPage(HttpServletRequest, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskApp

Returns the Helpdesk XPage content depending on the request parameters and the current mode.

getParent(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubject

Get the parent abstract subject

getParent(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.Subject

Get the parent subject

getParent(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.Theme

Get the parent Theme

getQuestion() - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

Returns the question associated with this object

getQuestion() - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Returns the question

getQuestionAnswerList(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the list of QuestionAnswer

getQuestions() - Method in class fr.paris.lutece.plugins.helpdesk.business.Subject

Returns the questions associated with the subject

getQuestions() - Method in class fr.paris.lutece.plugins.helpdesk.business.Theme

Returns the VisitorQuestion associated with the Theme

getRemovalRefusedMessage(String, Locale) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqRoleRemovalListener

Gives a message explaining why the object can't be removed

getRemovalRefusedMessage(String, Locale) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqWorkgroupRemovalListener

Gives a message explaining why the object can't be removed

getRemovalRefusedMessage(String, Locale) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeMailingListRemovalListener

Gives a message explaining why the object can't be removed

getResourceIdList(Locale) - Method in class fr.paris.lutece.plugins.helpdesk.service.FaqResourceIdService

Returns a list of resource ids

getRoleKey() - Method in class fr.paris.lutece.plugins.helpdesk.business.Faq

Get the Lutece role key

getSearch(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskSearchJspBean

Returns search results

getSearchResults(int, String, Date, Date, Subject, boolean, HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.service.helpdesksearch.HelpdeskLuceneSearchEngine

Return search results

getSearchResults(int, String, Date, Date, Subject, boolean, HttpServletRequest) - Method in interface fr.paris.lutece.plugins.helpdesk.service.helpdesksearch.HelpdeskSearchEngine

Return search results

getSearchResults(int, String, Date, Date, Subject, boolean, HttpServletRequest, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.service.helpdesksearch.HelpdeskSearchService

Return search results

getSearchResults(String, Date, Date, HttpServletRequest, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.service.helpdesksearch.HelpdeskSearchService

Return search results

getSpecificSearchAppUrl() - Method in class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

getSubject(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

Return the Subject

getSubjectId() - Method in class fr.paris.lutece.plugins.helpdesk.service.helpdesksearch.HelpdeskSearchItem

getSubjectsList(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.Faq

Get the list of subjects directly linked to Faq (not sub-subjects)

getSubjectsList(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Returns the list of subjects

getText() - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubject

Returns the abstract subject string

getThemesList(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.Faq

Get the list of themes directly linked to Faq (not sub-themes)

getTitle(String, Locale) - Method in class fr.paris.lutece.plugins.helpdesk.service.FaqResourceIdService

Returns the Title of a given resource

getVersion() - Method in class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

Get the version of the indexer

getVirtualRootTheme(Locale) - Static method in class fr.paris.lutece.plugins.helpdesk.business.ThemeHome

Create the virtual root Theme to initialize the tree

getVisitorQuestionList(HttpServletRequest) - Method in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Fetches a visitor's list of questions

getWorkgroup() - Method in class fr.paris.lutece.plugins.helpdesk.business.Faq

Get the workgroup key for Faq

goDown(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Move down an AbstractSubject into the list

goDown(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerHome

Move down a question into the list

goIn(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Set the AbstractSubject into another parent AbstractSubject

goOut(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Set the AbstractSubject out of another parent AbstractSubject

goUp(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Move up an AbstractSubject into the list

goUp(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerHome

Move up an AbstractSubject into the list

H

HelpdeskApp - Class in fr.paris.lutece.plugins.helpdesk.web

This class implements the HelpDesk XPage.

HelpdeskApp() - Constructor for class fr.paris.lutece.plugins.helpdesk.web.HelpdeskApp

Creates a new QuizPage object.

HelpdeskIndexer - Class in fr.paris.lutece.plugins.helpdesk.service.search

Helpdesk Indexer

HelpdeskIndexer() - Constructor for class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

HelpdeskIndexerUtils - Class in fr.paris.lutece.plugins.helpdesk.utils

HelpdeskIndexerUtils

HelpdeskIndexerUtils() - Constructor for class fr.paris.lutece.plugins.helpdesk.utils.HelpdeskIndexerUtils

HelpdeskJspBean - Class in fr.paris.lutece.plugins.helpdesk.web

This class provides the user interface to manage helpdesk features ( manage, create, modify, remove)

HelpdeskJspBean() - Constructor for class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

Creates a new HelpdeskJspBean object.

HelpdeskLuceneSearchEngine - Class in fr.paris.lutece.plugins.helpdesk.service.helpdesksearch

LuceneSearchEngine

HelpdeskLuceneSearchEngine() - Constructor for class fr.paris.lutece.plugins.helpdesk.service.helpdesksearch.HelpdeskLuceneSearchEngine

HelpdeskPlugin - Class in fr.paris.lutece.plugins.helpdesk.service

class HelpdeskPlugin

HelpdeskPlugin() - Constructor for class fr.paris.lutece.plugins.helpdesk.service.HelpdeskPlugin

HelpdeskSearchEngine - Interface in fr.paris.lutece.plugins.helpdesk.service.helpdesksearch

Interface for Helpdesk search engine

HelpdeskSearchItem - Class in fr.paris.lutece.plugins.helpdesk.service.helpdesksearch

HelpdeskSearchItem

HelpdeskSearchItem(Document) - Constructor for class fr.paris.lutece.plugins.helpdesk.service.helpdesksearch.HelpdeskSearchItem

Constructor

HelpdeskSearchJspBean - Class in fr.paris.lutece.plugins.helpdesk.web

HelpdeskSearchJspBean

HelpdeskSearchJspBean() - Constructor for class fr.paris.lutece.plugins.helpdesk.web.HelpdeskSearchJspBean

HelpdeskSearchService - Class in fr.paris.lutece.plugins.helpdesk.service.helpdesksearch

DocumentSearchService

HelpdeskSearchService() - Constructor for class fr.paris.lutece.plugins.helpdesk.service.helpdesksearch.HelpdeskSearchService

HelpdeskService - Class in fr.paris.lutece.plugins.helpdesk.service

HelpdeskService

HelpdeskService() - Constructor for class fr.paris.lutece.plugins.helpdesk.service.HelpdeskService

I

IAbstractSubjectDAO - Interface in fr.paris.lutece.plugins.helpdesk.business

This interface represents the business object of the AbstractSubject

IFaqDAO - Interface in fr.paris.lutece.plugins.helpdesk.business

Interface for Faq DAO

indexDocuments() - Method in class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

Index all documents

indexSubject(Faq, Subject) - Method in class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

Recursive method for indexing a subject and his children

init() - Static method in class fr.paris.lutece.plugins.helpdesk.business.Faq

Initialize the Faq

init() - Static method in class fr.paris.lutece.plugins.helpdesk.business.Theme

Initialize the theme

init() - Method in class fr.paris.lutece.plugins.helpdesk.service.HelpdeskPlugin

Initialize the plugin helpdesk

init() - Method in class fr.paris.lutece.plugins.helpdesk.service.HelpdeskService

Initialize the Helpdesk service

insert(Faq, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqDAO

Insert a new record in the table.

insert(Faq, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.FaqHome

Insert a new record in the table.

insert(AbstractSubject, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IAbstractSubjectDAO

Insert a new record in the table.

insert(Faq, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IFaqDAO

Insert a new record in the table.

insert(QuestionAnswer, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IQuestionAnswerDAO

Insert a new record in the table.

insert(VisitorQuestion, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IVisitorQuestionDAO

Insert a new record in the table.

insert(QuestionAnswer, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerDAO

Insert a new record in the table.

insert(AbstractSubject, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

Insert a new record in the table.

insert(AbstractSubject, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

Insert a new record in the table.

insert(VisitorQuestion, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionDAO

Insert a new record in the table.

insertLinkToFaq(int, int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IAbstractSubjectDAO

Insert a new record in the table.

insertLinkToFaq(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

Insert a new record in the table.

insertLinkToFaq(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

Insert a new record in the table.

IQuestionAnswerDAO - Interface in fr.paris.lutece.plugins.helpdesk.business

This interface represents the business object of the answer

isEnable() - Method in class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

Get the state of indexer

isEnabled() - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

Returns the status of the object

ISubjectDAO - Interface in fr.paris.lutece.plugins.helpdesk.business

Interface for Subject DAO

IThemeDAO - Interface in fr.paris.lutece.plugins.helpdesk.business

Interface for Theme DAO

IVisitorQuestionDAO - Interface in fr.paris.lutece.plugins.helpdesk.business

Interface for Visitor DAO

L

load(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqDAO

load the data of Faq from the table

load(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.FaqHome

load the data of Faq from the table

load(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IAbstractSubjectDAO

load the data of AbstractSubject from the table

load(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IFaqDAO

load the data of Faq from the table

load(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IQuestionAnswerDAO

load the data of QuestionAnswer from the table

load(int, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IVisitorQuestionDAO

load the data of VisitorQuestion from the table

load(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerDAO

load the data of QuestionAnswer from the table

load(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

load the data of Subject from the table

load(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

load the data of Theme from the table

load(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionDAO

load the data of VisitorQuestion from the table

N

newPrimaryKey(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqDAO

Calculate a new primary key to add a new Faq

newPrimaryKey(Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IAbstractSubjectDAO

Calculate a new primary key to add a new AbstractSubject

newPrimaryKey(Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IFaqDAO

Calculate a new primary key to add a new Faq

newPrimaryKey(Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IQuestionAnswerDAO

Calculate a new primary key to add a new QuestionAnswer

newPrimaryKey(Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IVisitorQuestionDAO

Calculate a new primary key to add a new VisitorQuestion

newPrimaryKey(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerDAO

Calculate a new primary key to add a new QuestionAnswer

newPrimaryKey(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

Calculate a new primary key to add a new Subject

newPrimaryKey(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

Calculate a new primary key to add a new Theme

newPrimaryKey(Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionDAO

Calculate a new primary key to add a new VisitorQuestion

P

PARAMETER_FAQ_ID - Static variable in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskApp

PERMISSION_CREATE - Static variable in class fr.paris.lutece.plugins.helpdesk.service.FaqResourceIdService

Permission for creating a faq

PERMISSION_DELETE - Static variable in class fr.paris.lutece.plugins.helpdesk.service.FaqResourceIdService

Permission for deleting a faq

PERMISSION_IMPORT_QUESTIONS_ANSWERS - Static variable in class fr.paris.lutece.plugins.helpdesk.service.FaqResourceIdService

Permission for managing a question answer faq

PERMISSION_MANAGE_QUESTIONS_ANSWERS - Static variable in class fr.paris.lutece.plugins.helpdesk.service.FaqResourceIdService

Permission for managing a question answer faq

PERMISSION_MANAGE_SUBJECTS - Static variable in class fr.paris.lutece.plugins.helpdesk.service.FaqResourceIdService

Permission for managing a subject's faq

PERMISSION_MANAGE_THEMES - Static variable in class fr.paris.lutece.plugins.helpdesk.service.FaqResourceIdService

Permission for managing a question answer faq

PERMISSION_MANAGE_VISITOR_QUESTIONS - Static variable in class fr.paris.lutece.plugins.helpdesk.service.FaqResourceIdService

Permission for managing a question answer faq

PERMISSION_MODIFY - Static variable in class fr.paris.lutece.plugins.helpdesk.service.FaqResourceIdService

Permission for modifying a faq

PLUGIN_NAME - Static variable in class fr.paris.lutece.plugins.helpdesk.service.HelpdeskPlugin

PROPERTY_INDEXER_NAME - Static variable in class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

Q

QuestionAnswer - Class in fr.paris.lutece.plugins.helpdesk.business

This class represents question and answers on the help desk

QuestionAnswer() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

Creates a new QuestionAnswer object.

QuestionAnswerDAO - Class in fr.paris.lutece.plugins.helpdesk.business

This class provides Data Access methods for QuestionAnswerAnswer objects

QuestionAnswerDAO() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerDAO

QuestionAnswerHome - Class in fr.paris.lutece.plugins.helpdesk.business

This class provides instances management methods (create, find, ...)

R

register() - Method in class fr.paris.lutece.plugins.helpdesk.service.FaqResourceIdService

Initializes the service

remove(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Deletes the AbstractSubject instance whose identifier is specified in parameter

remove(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerHome

Deletes the QuestionAnswer instance whose identifier is specified in parameter

remove(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionHome

Deletes the VisitorQuestion instance whose identifier is specified in parameter

removeAll(Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerHome

Deletes all QuestionAnswer instances

removeAllLinksToFaq(int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Remove a record in the table.

removeBySubject(int, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerHome

Deletes the QuestionAnswer instance whose identifier is specified in parameter

removeLinkToFaq(int, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Remove a record in the table.

RESOURCE_TYPE - Static variable in class fr.paris.lutece.plugins.helpdesk.business.Faq

RIGHT_MANAGE_HELPDESK - Static variable in class fr.paris.lutece.plugins.helpdesk.web.HelpdeskJspBean

ROLE_NONE - Static variable in class fr.paris.lutece.plugins.helpdesk.business.Faq

S

setAnswer(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

Associates a new answer with this object

setAnswer(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Sets the answer to the specified value

setCreationDate(Date) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

setDate(Date) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Sets the date of the visitor question

setDescription(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.Faq

Set the Description

setEmail(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Sets the email address of the visitor to the specified value

setFirstname(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Sets the first name of the visitor to the specified value

setId(int) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubject

Sets the identifier of the abstract subject to the specified value

setId(int) - Method in class fr.paris.lutece.plugins.helpdesk.business.Faq

Set the Id

setIdMailingList(int) - Method in class fr.paris.lutece.plugins.helpdesk.business.Theme

Set the mailing list id

setIdOrder(int) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubject

setIdOrder(int) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

setIdParent(int) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubject

setIdQuestionAnswer(int) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

Sets the identifier of the object to the specified value

setIdSubject(int) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

Assigns this QuestionAnswer to a subject

setIdTheme(int) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Sets the theme to the specified value

setIdUser(int) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Sets the identifier of the HelpdeskUser to the specified int.

setIdVisitorQuestion(int) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Sets the identifier of the object to the specified value

setLastname(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Sets the last name of the visitor to the specified value

setName(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.Faq

Set the name

setQuestion(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

Associates a new question with this object

setQuestion(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Sets the question to the specified value

setQuestions(List) - Method in class fr.paris.lutece.plugins.helpdesk.business.Subject

Assigns the specified set of questions to the subject

setQuestions(Collection<VisitorQuestion>) - Method in class fr.paris.lutece.plugins.helpdesk.business.Theme

Assigns the specified set of questions to the Theme

setRoleKey(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.Faq

Set the Lutece role key

setStatus(int) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

Sets the status of the object

setSubjectId(String) - Method in class fr.paris.lutece.plugins.helpdesk.service.helpdesksearch.HelpdeskSearchItem

setText(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubject

Sets the abstract subject string to the specified value

setWorkgroup(String) - Method in class fr.paris.lutece.plugins.helpdesk.business.Faq

Set the workgroup key for Faq

SHORT_NAME_QUESTION_ANSWER - Static variable in class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

SHORT_NAME_SUBJECT - Static variable in class fr.paris.lutece.plugins.helpdesk.service.search.HelpdeskIndexer

STATUS_PUBLISHED - Static variable in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

STATUS_UNPUBLISHED - Static variable in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswer

STEP - Static variable in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

store(Faq, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.FaqDAO

Update the record in the table

store(Faq, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.FaqHome

Update the record in the table

store(AbstractSubject, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IAbstractSubjectDAO

Update the record in the table

store(Faq, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IFaqDAO

Update the record in the table

store(QuestionAnswer, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IQuestionAnswerDAO

Update the record in the table

store(VisitorQuestion, Plugin) - Method in interface fr.paris.lutece.plugins.helpdesk.business.IVisitorQuestionDAO

Update the record in the table

store(QuestionAnswer, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerDAO

Update the record in the table

store(AbstractSubject, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

Update the record in the table

store(AbstractSubject, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

Update the record in the table

store(VisitorQuestion, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionDAO

Update the record in the table

Subject - Class in fr.paris.lutece.plugins.helpdesk.business

This class represents a Subject object.

Subject() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.Subject

Creates a new Subject object.

SubjectDAO - Class in fr.paris.lutece.plugins.helpdesk.business

This class provides Data Access methods for Subject objects

SubjectDAO() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.SubjectDAO

SubjectHome - Class in fr.paris.lutece.plugins.helpdesk.business

This class provides instances management methods (create, find, ...)

SubjectHome() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.SubjectHome

Constructor

T

Theme - Class in fr.paris.lutece.plugins.helpdesk.business

This class represents a Theme object.

Theme() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.Theme

Creates a new Theme object.

ThemeDAO - Class in fr.paris.lutece.plugins.helpdesk.business

This class provides Data Access methods for Theme objects

ThemeDAO() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.ThemeDAO

ThemeHome - Class in fr.paris.lutece.plugins.helpdesk.business

This class provides instances management methods (create, find, ...)

ThemeHome() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.ThemeHome

Constructor

ThemeMailingListRemovalListener - Class in fr.paris.lutece.plugins.helpdesk.business

MailingList Removal Listener

ThemeMailingListRemovalListener() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.ThemeMailingListRemovalListener

U

update(AbstractSubject, int, Plugin) - Method in class fr.paris.lutece.plugins.helpdesk.business.AbstractSubjectHome

Updates of the AbstractSubject instance specified in parameter

update(QuestionAnswer, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.QuestionAnswerHome

Updates of the QuestionAnswer instance specified in parameter

update(VisitorQuestion, Plugin) - Static method in class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestionHome

Updates of the VisitorQuestion instance specified in parameter

V

valueOf(String) - Static method in enum fr.paris.lutece.plugins.helpdesk.web.EnumColumns

Returns the enum constant of this type with the specified name.

values() - Static method in enum fr.paris.lutece.plugins.helpdesk.web.EnumColumns

Returns an array containing the constants of this enum type, in the order they are declared.

VisitorQuestion - Class in fr.paris.lutece.plugins.helpdesk.business

This class represents a visitor's question.

VisitorQuestion() - Constructor for class fr.paris.lutece.plugins.helpdesk.business.VisitorQuestion

Creates a new VisitorQuestion object.

VisitorQuestionDAO - Class in fr.paris.lutece.plugins.helpdesk.business

This class provides Data Access methods for VisitorQuestionAnswer objects

VisitorQuestionHome - Class in fr.paris.lutece.plugins.helpdesk.business

This class provides instances management methods (create, find, ...)

A C D E F G H I L N P Q R S T U V